Business Development Coordinator

Delivery Hero
Malaysia
Workplace: OnsiteContractFunction: Business Development & PartnershipsSkills: ["Communication","Attention to detail","Coordination","Positive attitude"]

Support foodpanda Shops growth by serving as the operational backbone for the sales team. You will manage end-to-end merchant onboarding workflows, collaborate with Content, QC, and Operations to drive smooth account processing, and oversee catalog onboarding with quality-guideline-compliant image and product uploads. You’ll also review and qualify inbound leads, track progress and statuses in CRM tools, and help improve partner onboarding through identifying process bottlenecks.

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FursaFursa
Delivery Hero
Delivery Hero
2 days ago

Business Development Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Support foodpanda Shops growth by serving as the operational backbone for the sales team. You will manage end-to-end merchant onboarding workflows, collaborate with Content, QC, and Operations to drive smooth account processing, and oversee catalog onboarding with quality-guideline-compliant image and product uploads. You’ll also review and qualify inbound leads, track progress and statuses in CRM tools, and help improve partner onboarding through identifying process bottlenecks.
Location: Malaysia
Workplace: Onsite
Employment Type: Contract · Permanent
Job Function: Business Development & Partnerships
Seniority: Entry level

Key Responsibilities

  • •Manage and drive end-to-end merchant onboarding workflows using Salesforce.
  • •Collaborate with Content, QC, and Operations teams to process accounts and ensure quick turnarounds.
  • •Oversee catalog onboarding, including image and product uploading according to quality guidelines.
  • •Review, qualify, and manage inbound leads to support top-of-funnel efficiency.
  • •Record onboarding progress, lead statuses, and operational updates accurately in CRM tools and identify process bottlenecks.

Key Requirements

  • •Open to fresh graduates; prior experience in sales operations, e-commerce, or coordination is an added advantage.
  • •Experience with Salesforce or CRM systems is a plus, with a willingness to learn digital tools.
  • •Proficiency with Google Workspace applications (Sheets, Docs).
  • •Strong attention to detail when managing content uploads, partner data, and documentation.
  • •Effective English communication to coordinate with cross-functional teams.
Experience:E-commerceSales operations
Skills:CommunicationAttention to detailCoordinationPositive attitude
Languages:English
Tech Stack:SalesforceCRMGoogle WorkspaceSheetsDocs

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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Glassdoor: 3.4
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