U.S. Bancorp

1 week ago

Fraud Risk Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Lead fraud prevention and mitigation operations while managing a team of ~15 fraud analysts working client-facing cases through inbound call center workflows. Drive compliance with internal policies and external regulations, handle complex client escalations, and collaborate with cross-functional partners to resolve fraud-related issues. Operate on night shifts (22:00–06:00 CET), monitor fraud performance metrics and trends, and use insights to inform strategic decisions in a fully remote, home-based model.

Location: Poland

Workplace: Remote

Employment Type: Full time

Job Function: Legal, Risk & Compliance

Seniority: Manager level

Key Responsibilities

•Lead and coordinate the inbound call center operation for Fraud Mitigation Solutions (FMS).
•Manage and mentor approximately 15 fraud analysts handling client-facing cases.
•Manage client escalations by working directly with clients on complex cases.
•Ensure compliance with internal policies and external regulations.
•Monitor fraud performance metrics and trends to inform strategic decisions and collaborate with cross-functional teams to resolve issues.

Pay and Benefits

Salary: PLN 118,235 - 139,100 annually

Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kRetirementPaid LeavePaid HolidaysParental LeaveAdoption Assistance

Key Requirements

•Bachelor’s degree or equivalent work experience.
•2+ years of experience in fraud risk, operations, or a related field.
•Experience managing a client-facing team or function (any field such as customer service, IT, finance, or related).
•Strong knowledge of banking operations, fraud systems, and financial products.
•Excellent leadership, communication, organization, and project management skills.

Experience:2+ years

Education:Bachelor's

Skills:LeadershipTeam managementCommunicationInterpersonal skillsOrganizational skills

Company Brief

U.S. Bancorp

U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Minneapolis, United States

Founded: 1863

Glassdoor: 3.8

Website LinkedIn Glassdoor

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U.S. Bancorp

1 week ago

Fraud Risk Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Poland

Workplace: Remote

Employment Type: Full time

Job Function: Legal, Risk & Compliance

Seniority: Manager level

Key Responsibilities

•Lead and coordinate the inbound call center operation for Fraud Mitigation Solutions (FMS).
•Manage and mentor approximately 15 fraud analysts handling client-facing cases.
•Manage client escalations by working directly with clients on complex cases.
•Ensure compliance with internal policies and external regulations.
•Monitor fraud performance metrics and trends to inform strategic decisions and collaborate with cross-functional teams to resolve issues.

Pay and Benefits

Salary: PLN 118,235 - 139,100 annually

Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kRetirementPaid LeavePaid HolidaysParental LeaveAdoption Assistance

Key Requirements

•Bachelor’s degree or equivalent work experience.
•2+ years of experience in fraud risk, operations, or a related field.
•Experience managing a client-facing team or function (any field such as customer service, IT, finance, or related).
•Strong knowledge of banking operations, fraud systems, and financial products.
•Excellent leadership, communication, organization, and project management skills.

Experience:2+ years

Education:Bachelor's

Skills:LeadershipTeam managementCommunicationInterpersonal skillsOrganizational skills

Company Brief

U.S. Bancorp

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Minneapolis, United States

Founded: 1863

Glassdoor: 3.8

Website LinkedIn Glassdoor