Amperos Health

1 month ago

Customer Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Lead deployments of Amperos Health's AI-enabled denials platform for new and existing customers. Drive end-to-end success from onboarding to ongoing relationships, coordinating with product and engineering, communicating ROI to C-suite stakeholders, and delivering executive-facing roadmaps and KPIs that ensure clinics hit performance targets from day one.

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Lead deployments end-to-end – configure workflows, coordinate data readiness, build SOPs, and ensure each client is set up to hit performance targets from day one
•Own customer relationships – serve as the primary point of contact across all stakeholders, communicating financial impact and demonstrating strategic value
•Create and maintain executive-facing deliverables – agendas, implementation roadmaps, performance dashboards, and process materials that clients and internal teams actually use
•Triage and resolve operational issues quickly – loop in Product and Engineering when needed and see problems through to resolution
•Build and track KPIs – identify trends and surface risks before they escalate

Pay and Benefits

Salary: USD 130,000 - 200,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kGym MembershipCommuter BenefitsAnnual Offsite

Key Requirements

•2+ years of experience in customer success and deployments, investment banking, management consulting, or a similarly rigorous, client-facing environment

Experience:2+ yearsHealthcareRCMRevenue cycle management

Skills:CommunicationAnalyticalProblem-solvingPresentationRelationship-building

Tech Stack:ExcelPowerPoint

Company Brief

Amperos Health

Builds Amanda, a multi-modal AI biller that automates denial resolution and claims collections for healthcare revenue cycle management, calling payors and navigating payer portals to recover unpaid claims and reduce administrative burden for providers.

Industry: HealthTech

Company Size: Small (11 to 50 employees)

Growth: Early Stage Startup

Funding: Seed

Headquarters: New York City, United States

Founded: 2023

Website LinkedIn Glassdoor

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Amperos Health

1 month ago

Customer Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Lead deployments end-to-end – configure workflows, coordinate data readiness, build SOPs, and ensure each client is set up to hit performance targets from day one
•Own customer relationships – serve as the primary point of contact across all stakeholders, communicating financial impact and demonstrating strategic value
•Create and maintain executive-facing deliverables – agendas, implementation roadmaps, performance dashboards, and process materials that clients and internal teams actually use
•Triage and resolve operational issues quickly – loop in Product and Engineering when needed and see problems through to resolution
•Build and track KPIs – identify trends and surface risks before they escalate

Pay and Benefits

Salary: USD 130,000 - 200,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kGym MembershipCommuter BenefitsAnnual Offsite

Key Requirements

•2+ years of experience in customer success and deployments, investment banking, management consulting, or a similarly rigorous, client-facing environment

Experience:2+ yearsHealthcareRCMRevenue cycle management

Skills:CommunicationAnalyticalProblem-solvingPresentationRelationship-building

Tech Stack:ExcelPowerPoint

Company Brief

Amperos Health

Industry: HealthTech

Company Size: Small (11 to 50 employees)

Growth: Early Stage Startup

Funding: Seed

Headquarters: New York City, United States

Founded: 2023

Website LinkedIn Glassdoor