Aon

1 week ago

Account Manager

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Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Manage and retain a portfolio of high-value Affinity Healthcare accounts, owning the full renewal cycle and serving as the primary relationship lead for clients and brokers. Identify retention risks, coordinate with underwriting to drive quality renewal outcomes, and lead renewal discussions, pricing reviews, and negotiations. Maintain high-touch service for complex accounts, monitor retention metrics and forecasting, and collaborate across underwriting, operations, marketing, sales, and customer service to support long-term portfolio growth.

Location: Illinois, Pennsylvania, New York, District of Columbia, Florida

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Manage the entire renewal cycle for a portfolio of high-touch, high-premium healthcare accounts (including healthcare practices, schools, and DSOs).
•Serve as primary relationship lead for clients and brokers, ensuring consistent communication and service delivery.
•Proactively identify retention risks and develop strategies to maintain and grow accounts in support of retention goals and renewal targets.
•Coordinate with underwriting to deliver high-quality renewal outcomes, including leading renewal discussions, pricing reviews, and negotiations.
•Maintain account performance visibility, forecasting, and timely resolution of client and broker inquiries while improving the client experience.

Pay and Benefits

Salary: USD 65,000 - 80,000 annually

Perks:401kHealth InsuranceDentalVisionPaid Leave

Key Requirements

•5–7 years of experience in account management, client retention, or relationship management, preferably in insurance or financial services.
•Valid P&C license.
•Experience handling high-value client relationships in an insurance MGA or carrier environment.
•Experience working with brokers, agents, and direct client relationships, including commercial lines operations.
•Bachelor’s degree preferred (or equivalent years of industry experience).

Experience:5-7 yearsInsuranceFinancial servicesMGACarrierHealthcare

Education:Bachelor's

Skills:CommunicationInterpersonal skillsAnalytical skillsNegotiationPlanning & organization

Licenses:P&C license

Languages:English

Company Brief

Aon

Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

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