Jewelry Brand Expert I

RealReal
United States
Workplace: OnsiteFull timeUSD 60,000 - 63,000 annuallyFunction: OtherExperience: 3+ yearsEducation: bachelorsSkills: ["Collaboration","Detail-oriented","Strong communication","Analytical problem-solving","Judgment"]

Support the Fine Jewelry & Watch department with brand-specific research, luxury jewelry education, and specialist development. Uphold The RealReal’s branded jewelry authentication and merchandising standards by conducting advanced authentication and pricing research, maintaining training materials, and organizing internal reference databases. Coach and support specialist new hires through hands-on training, QC, and routine assessments while collaborating cross-functionally with production, gemology, operations, and consignment teams.

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RealReal
RealReal
3 months ago

Jewelry Brand Expert I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Support the Fine Jewelry & Watch department with brand-specific research, luxury jewelry education, and specialist development. Uphold The RealReal’s branded jewelry authentication and merchandising standards by conducting advanced authentication and pricing research, maintaining training materials, and organizing internal reference databases. Coach and support specialist new hires through hands-on training, QC, and routine assessments while collaborating cross-functionally with production, gemology, operations, and consignment teams.
Location: United States
Workplace: Onsite
Employment Type: Full time
Seniority: Mid level

Key Responsibilities

  • •Support the production team with advanced research for jewelry authentication and pricing inquiries across all risk levels.
  • •Uphold quality standards and SOP adherence through hands-on training, routine assessments, and audits; teach and apply complex concepts.
  • •Support and develop specialist new hires during ramp-up with hands-on training sessions, office hours, and branded QC when needed.
  • •Maintain accuracy, consistency, and quality of standards, methodologies, and reference materials.
  • •Organize and maintain an internal database of company-owned training materials and collaborate on directed research and educational content.

Pay and Benefits

Salary: USD 60,000 - 63,000 annually
Equity and Bonus:Equity
Perks:Equity401kHealth InsuranceDentalVisionParental LeavePaid Leave

Key Requirements

  • •3+ years jewelry industry experience; academic or professional research experience preferred.
  • •Bachelor’s degree from an accredited college or university; concentration/advanced degree in art history, fashion, or jewelry design/fabrication preferred.
  • •GIA Graduate Diamond diploma or equivalent gemological credentials.
  • •Intermediate technical expertise including metals/material identification and secondary market pricing/estimation.
  • •Strong analytical and problem-solving skills with sound judgment; ability to manage multiple time-sensitive priorities and communicate effectively.
Experience:3+ yearsLuxury jewelryFine jewelrySecondary market
Education:Bachelor's in art history, fashion or jewelry design and/or fabrication
Skills:CollaborationDetail-orientedStrong communicationAnalytical problem-solvingJudgment
Certifications:GIA Graduate Diamond
Languages:FrenchItalian
Tech Stack:AIMachine learning

Company Brief

RealReal
Operates an online luxury consignment marketplace for buying and selling authenticated pre-owned designer fashion, jewelry, watches, and home goods. It combines e-commerce with authentication, pricing, and logistics services for sellers and shoppers.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2011
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