Sales & Service Manager - Stanford Shopping Center

Alo Yoga
Palo Alto
Workplace: OnsiteFull timeUSD 33 - 36.06 hourlyFunction: SalesExperience: 3-5 yearsSkills: ["Communication","Interpersonal skills","Leadership","Coaching","Time management"]

Lead store sales and guest experience by executing business and service strategy on the floor. Oversee the Sales & Service team, assess guest connection and product education, and coach to close gaps. Partner with the General Manager on sales/service strategy, workforce coverage, client relationships, and business operations including budget, reporting, and metrics like expenses and sell-thru. Represent the business in meetings while guiding talent through recruiting, succession planning, and scheduling.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Alo Yoga
Alo Yoga
2 months ago

Sales & Service Manager - Stanford Shopping Center

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 1 year ago

Job Summary

Lead store sales and guest experience by executing business and service strategy on the floor. Oversee the Sales & Service team, assess guest connection and product education, and coach to close gaps. Partner with the General Manager on sales/service strategy, workforce coverage, client relationships, and business operations including budget, reporting, and metrics like expenses and sell-thru. Represent the business in meetings while guiding talent through recruiting, succession planning, and scheduling.
Location: Palo Alto
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Investigate and address root causes of sales opportunities in partnership with the General Manager.
  • •Oversee the Sales & Service team to deliver an exceptional guest experience through coaching, feedback, and technical product education support.
  • •Build and maintain daily client relationships with customers and ensure effective sales floor coverage through workforce solutions and selling initiatives.
  • •Partner with the General Manager to build and execute store Sales & Service strategy, including sales floor scheduling.
  • •Review and monitor business data, including budget, reporting, and metrics such as expenses and sell-thru; support quarterly planning processes.

Pay and Benefits

Salary: USD 33 - 36.06 hourly
Perks:Health InsuranceDentalVision401kEmployee DiscountParental LeaveClothing AllowanceYoga ClassesFree MembershipMonthly Incentives

Key Requirements

  • •3-5 years of retail or related industry leadership experience.
  • •Working knowledge of MS Office (Word, Excel, Outlook).
  • •Extraordinary interpersonal and communication skills (verbal and written).
  • •Agile ability to handle multiple tasks in a changing environment.
  • •Ability to lift, push, carry, or otherwise move up to 50 pounds and perform physical tasks around the store.
Experience:3-5 yearsRetail
Skills:CommunicationInterpersonal skillsLeadershipCoachingTime management
Languages:English
Tech Stack:MS OfficeWordExcelOutlook

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn