Customer Experience Banker - Maplewood, MN

Huntington Bancshares
United States
Workplace: OnsiteFull timeUSD 22 - 25 hourlyFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales acumen","Relationship management","Communication","Presentation"]

Serve as a Financial Concierge for walk-in customers, helping retain and grow consumer and business relationships. Accurately process transactions, balance daily, and resolve customer issues while educating customers on consumer deposit products and recommending appropriate banking services. Drive customer growth through a disciplined sales process, outbound calling, and referral sourcing. Ensure compliance with operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
5 days ago

Customer Experience Banker - Maplewood, MN

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, helping retain and grow consumer and business relationships. Accurately process transactions, balance daily, and resolve customer issues while educating customers on consumer deposit products and recommending appropriate banking services. Drive customer growth through a disciplined sales process, outbound calling, and referral sourcing. Ensure compliance with operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and recommend appropriate banking products and services.
  • •Identify opportunities to grow customer relationships via a disciplined sales process, follow-up, outbound calling, and referrals.
  • •Refer customers to other areas of the bank to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Pay and Benefits

Salary: USD 22 - 25 hourly
Perks:Health InsuranceWellness StipendLife InsuranceDisability InsuranceRetirement SavingsPaid LeavePaid Holidays

Key Requirements

  • •High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •1 year or more in customer service in banking, financial services, or goal-driven retail sales.
  • •Proficiency in cash handling.
  • •Comfort with technology such as mobile services and online banking services.
  • •Demonstrated ability to provide customer service and communicate effectively while educating customers on deposit products.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceSales acumenRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn