Store Manager

Crocs Inc.
Durham
Workplace: OnsiteFull timeUSD 28 - 33.5 hourlyFunction: Executive & General ManagementSkills: ["Leadership","Communication","Teamwork","Accountability","Process execution"]

Lead day-to-day retail operations and drive exceptional customer experiences using Crocs’ C.H.A.R.M service model. Inspire, recruit, and retain a high-performing store team, while owning performance across sales, customer service, and product engagement. Ensure accurate POS management, inventory replenishment, pricing/markdown execution, loyalty growth, and store cleanliness. Serve as a brand ambassador and adhere to asset protection, shortage prevention, inventory control, and compliance requirements.

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FursaFursa
Crocs Inc.
Crocs Inc.
6 hours ago

Store Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead day-to-day retail operations and drive exceptional customer experiences using Crocs’ C.H.A.R.M service model. Inspire, recruit, and retain a high-performing store team, while owning performance across sales, customer service, and product engagement. Ensure accurate POS management, inventory replenishment, pricing/markdown execution, loyalty growth, and store cleanliness. Serve as a brand ambassador and adhere to asset protection, shortage prevention, inventory control, and compliance requirements.
Location: Durham
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding consumer experiences by applying the C.H.A.R.M service model.
  • •Lead and manage daily retail operations, including opening/closing routines, cash handling, POS management, stockroom organization, pricing/markdown execution, loyalty program growth, and store cleanliness/recovery standards.
  • •Recruit, staff, and drive consistent store coverage, anticipating seasonal needs and fostering a retention-focused team culture.
  • •Lead the team to achieve performance metrics across sales, customer service, and product engagement, with a passion for operations and process execution.
  • •Coordinate, delegate, and prioritize tasks to ensure timely follow-up and completion of daily responsibilities while serving as a brand ambassador and adhering to policies/compliance.

Pay and Benefits

Salary: USD 28 - 33.5 hourly

Key Requirements

  • •Be 18 years or older.
  • •4+ years of retail experience, with preference for prior Store Manager experience.
  • •Flexibility to work nights, weekends, holidays, and extended hours with regular attendance and punctuality.
  • •Proven track record inspiring and empowering teams while driving performance and achieving results.
  • •Valid driver’s license and acceptable driving record may be required if driving is an essential job function.
Experience:RetailStore management
Skills:LeadershipCommunicationTeamworkAccountabilityProcess execution
Licenses:Valid driver’s license
Tech Stack:POS

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn