Customer Experience Banker (Bad Axe, MI)

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales acumen","Relationship management","Communication","Presentation"]

Serve walk-in customers as a financial concierge in a branch setting, retaining and growing consumer and business relationships by identifying needs, recommending deposit and related banking products, and resolving issues accurately. Educate customers on consumer deposit offerings, drive relationship growth through disciplined sales and follow-up (including outbound calling and referrals), and refer customers to other bank teams while following operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
20 hours ago

Customer Experience Banker (Bad Axe, MI)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Serve walk-in customers as a financial concierge in a branch setting, retaining and growing consumer and business relationships by identifying needs, recommending deposit and related banking products, and resolving issues accurately. Educate customers on consumer deposit offerings, drive relationship growth through disciplined sales and follow-up (including outbound calling and referrals), and refer customers to other bank teams while following operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and associated services.
  • •Drive growth of customer relationships through a disciplined sales process, new customer follow-up, outbound calling, and referrals.
  • •Refer customers to other bank areas to deepen relationships and build partnerships.
  • •Follow all operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High School Diploma or GED with at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •Proficiency providing customer service and resolving customer issues.
  • •Ability to understand and educate customers on consumer deposit products.
  • •Experience using a disciplined sales process and following up with new customers (including outbound calling and referrals).
  • •Comfort with technology such as mobile services and online banking services.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceSales acumenRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn