Customer Engineer-DDP

Applied Materials
China
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 1-4 yearsEducation: associatesSkills: ["Communication","Problem-solving","Troubleshooting"]

Install, maintain, and upgrade customer equipment by partnering with Senior Field Service Engineers. Use digital analytics and basic diagnostic techniques to troubleshoot and resolve technical issues, and perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided). Coordinate directly with customers, communicate status and needs, and complete additional assigned duties while meeting onsite safety and environmental requirements.

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Applied Materials
Applied Materials
2 days ago

Customer Engineer-DDP

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Install, maintain, and upgrade customer equipment by partnering with Senior Field Service Engineers. Use digital analytics and basic diagnostic techniques to troubleshoot and resolve technical issues, and perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided). Coordinate directly with customers, communicate status and needs, and complete additional assigned duties while meeting onsite safety and environmental requirements.
Location: China
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Collaborate with Senior Field Service Engineers to install, maintain, and upgrade customer equipment.
  • •Use digital analytics and basic diagnostic techniques to assess equipment and address technical issues.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
  • •Coordinate and communicate directly with customers.
  • •Fulfill additional duties as assigned.
Travel: Medium travel

Pay and Benefits

Perks:Travel Allowance

Key Requirements

  • •Complete an Associate degree, military technical training, field service experience, or a trade certification.
  • •1–2 years of work experience in customer/field service support or a related technical field.
  • •Ability to read and interpret electrical and mechanical schematics.
  • •Experience diagnosing and resolving basic technical challenges.
  • •Basic knowledge of Microsoft Excel, Word, and PowerPoint, plus effective written and verbal communication skills.
Experience:1-4 yearsSemiconductors
Education:Associate's
Skills:CommunicationProblem-solvingTroubleshooting
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointDigital analyticsDigital multimeters

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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