Customer Service Vehicle Delivery Driver

Carvana
United States
Workplace: OnsiteFull timeUSD 18 - 20 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer-focused","Self-motivated","Safety-minded","Detail-oriented","Reliable"]

Deliver vehicles to customers’ doors using Carvana’s custom car haulers, providing a great customer experience while handling loading/unloading and vehicle inspections. Complete customer paperwork and maintain accurate notes in the customer tracking system. Drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy. The role operates on rotating days off and offers hourly pay growth tied to performance incentives.

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FursaFursa
Carvana
Carvana
2 months ago

Customer Service Vehicle Delivery Driver

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Deliver vehicles to customers’ doors using Carvana’s custom car haulers, providing a great customer experience while handling loading/unloading and vehicle inspections. Complete customer paperwork and maintain accurate notes in the customer tracking system. Drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy. The role operates on rotating days off and offers hourly pay growth tied to performance incentives.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Deliver vehicles straight to customers’ doors using custom car haulers, with training provided.
  • •Frequently load/unload vehicles onto the hauler and inspect the car-hauler to ensure safe to drive.
  • •Complete customer paperwork and enter thorough notes in the customer tracking system.
  • •Drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 18 - 20 hourly
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid LeaveEquityPet Care

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Must be able to read, write, speak and understand English.
  • •Ability to perform physically demanding tasks including detailing and loading/unloading vehicles in indoor and outdoor conditions.
  • •Ability to walk/stand and sustain physical activity for extended periods (8+ hours).
  • •Must have a valid driver’s license and pass a drug test; obtain a DOT Medical Card.
Experience:2+ yearsAutomotiveCustomer service
Skills:Customer-focusedSelf-motivatedSafety-mindedDetail-orientedReliable
Licenses:NotaryChauffeur's licenseVehicle Verifier licenseSalesperson licenseDOT Medical CardValid driver's license
Languages:English
Tech Stack:Customer tracking system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn