Staff Design Program Manger, Seller Experience

Etsy
New York
Workplace: HybridFull timeUSD 170,000 - 220,000 annuallyFunction: Design (Product/UX/UI/Visual)Experience: 8+ yearsSkills: ["Communication","Data-driven decision-making","Program management","Cross-functional collaboration","Stakeholder management"]

Own the operational foundation for Etsy’s Seller Experience across Seller and Inventory, Customer Operations, and Marketplace Services. Define high-stakes, cross-team programs, build operating models, and set priorities, roadmaps, and team rhythms. Translate dashboards and reporting into decisions, align design work with Product, Engineering, Research, and Brand, and lead through evolving tools and workflows.

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FursaFursa
Etsy
Etsy
1 month ago

Staff Design Program Manger, Seller Experience

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 days agoStatus: Live

Job Summary

Own the operational foundation for Etsy’s Seller Experience across Seller and Inventory, Customer Operations, and Marketplace Services. Define high-stakes, cross-team programs, build operating models, and set priorities, roadmaps, and team rhythms. Translate dashboards and reporting into decisions, align design work with Product, Engineering, Research, and Brand, and lead through evolving tools and workflows.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Mid level

Key Responsibilities

  • •Define and own high-stakes programs spanning multiple squads within Seller Experience, setting objectives and alignment across Design, Product, and Engineering.
  • •Create operational structure in ambiguous transformation areas where problem and solution are evolving.
  • •Set priorities and roadmaps across Seller and Inventory, Cust Ops, and Marketplace Services, surfacing tradeoffs and maintaining capacity coherence.
  • •Build the operating model by evaluating current planning/review/shipping processes and introducing scalable frameworks to improve efficiency and quality.
  • •Translate data into decisions via operational dashboards and reporting, and lead organizational alignment with cross-functional partners.

Pay and Benefits

Salary: USD 170,000 - 220,000 annually
Equity and Bonus:Equity

Key Requirements

  • •8+ years in program management, design operations, or a related field within a product development environment.
  • •Own cross-functional programs end-to-end, including defining objectives and building operational frameworks from scratch.
  • •Experience spanning multiple design teams or sub-groups while maintaining coherence across priorities and working styles.
  • •Deep familiarity with how design teams plan and ship work across Product, Engineering, and Research.
  • •Strong data instincts—measure what matters, build tracking systems, and translate insights into leader recommendations.
Experience:8+ yearsProduct developmentDesign operations
Skills:CommunicationData-driven decision-makingProgram managementCross-functional collaborationStakeholder management
Tech Stack:JiraFigmaNotionClaudeGoogle Workspace

Company Brief

Etsy
Operates a global online marketplace focused on handmade, vintage, and unique goods, connecting independent sellers with buyers and providing tools for listing, payment processing, shipping, and shop management.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brooklyn, New York, United States
Founded: 2005
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn