Sr. Manager, IT Engineering

Tarro
Manila, Kuala Lumpur
Workplace: OnsiteFull timeFunction: IT Operations (Systems/Network Admin)Experience: 8+ yearsSkills: ["People management","Project management","Communication","Ability to work independently"]

Own the development, integration, administration, support, and overall health of corporate technology and applications while leading a global IT engineering team. Drive both existing and green-field initiatives across identity and service management, mobile device management, productivity and line-of-business apps, and security tooling. Deliver measurable improvements such as AI-integrated ticket deflection, automated access requests, and zero-touch hardware deployment, while enforcing IT policies and resolving production incidents.

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Tarro
Tarro
1 month ago

Sr. Manager, IT Engineering

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Last checked: 30 minutes agoStatus: Live

Job Summary

Own the development, integration, administration, support, and overall health of corporate technology and applications while leading a global IT engineering team. Drive both existing and green-field initiatives across identity and service management, mobile device management, productivity and line-of-business apps, and security tooling. Deliver measurable improvements such as AI-integrated ticket deflection, automated access requests, and zero-touch hardware deployment, while enforcing IT policies and resolving production incidents.
Location: Manila, Kuala Lumpur
Workplace: Onsite
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Manager level

Key Responsibilities

  • •Lead the IT Engineering function for both existing and green-field corporate technology.
  • •Manage a global team of IT engineers, administrators, and support staff, including performance feedback.
  • •Implement, maintain, and extend corporate applications for productivity, security, and connectivity, including line-of-business systems.
  • •Participate in production support incidents, hold the team accountable for application support, and resolve escalated issues.
  • •Develop and enforce IT policies and practices and provide user support guidance via service management tools.
Travel: Low travel

Key Requirements

  • •8+ years of IT experience with 3+ years leading a team.
  • •Experience managing identity management, service management, and mobile device management (e.g., Okta/Azure, Jira Service/Freshservice, Jamf/Kandji/Intune).
  • •Experience managing productivity tools, line-of-business applications, security tooling, and HR information systems (e.g., Google Workspace/Slack/Atlassian, Salesforce/Netsuite/Snowflake, Tenable/Wazuh/CrowdStrike, BambooHR/Ashby).
  • •Broad knowledge of networking, information security, and workstation technologies.
  • •Experience with scripting and APIs, plus comfort working independently in ambiguous situations.
Experience:8+ years
Skills:People managementProject managementCommunicationAbility to work independently
Tech Stack:OktaAzureJira ServiceFreshserviceJamfKandjiIntuneGoogle WorkspaceSlackAtlassianSalesforceNetsuiteSnowflakeTenableWazuhCrowdstrikeBambooHRAshbyWindowsMac

Company Brief

Tarro
Tarro provides a SaaS platform that helps businesses automate customer onboarding, identity verification, and fraud prevention via API integrations, workflow automation, and analytics to improve conversion and compliance.
Industry: Fintech Infrastructure
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