Lead Business Service Specialist

Provide concierge-level workplace hospitality and senior operational support, serving as a front-line point of contact who resolves service issues and coordinates events. Manage work order/ticketing workflows, coordinate facilities and vendors for timely delivery, and process invoices, purchase orders, and payments. Support expense reporting, P-card reconciliation, and multi-tenant budget tracking (CapEx/OpEx/LRP). Conduct facility walkthroughs, assist with space planning and employee moves, and support cross-functional initiatives while communicating updates professionally across stakeholders.