Account Manager, Large Enterprise Commercial

PayPal
London
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Negotiation","Stakeholder management","Analytical thinking","Collaboration"]

Own relationships for Large Enterprise merchant accounts, developing account strategies that drive onboarding, product adoption, retention, and measurable portfolio growth. Act as a trusted advisor to align merchant goals with PayPal’s solutions while negotiating complex commercial terms and ensuring account health. Collaborate across internal teams to improve performance, forecast revenue, and report on account activity, using industry and competitive insights to refine strategies and reduce risks.

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FursaFursa
PayPal
PayPal
1 day ago

Account Manager, Large Enterprise Commercial

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Own relationships for Large Enterprise merchant accounts, developing account strategies that drive onboarding, product adoption, retention, and measurable portfolio growth. Act as a trusted advisor to align merchant goals with PayPal’s solutions while negotiating complex commercial terms and ensuring account health. Collaborate across internal teams to improve performance, forecast revenue, and report on account activity, using industry and competitive insights to refine strategies and reduce risks.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Develop and execute account strategies aligned with PayPal’s vision to deliver long-term value for merchants and PayPal.
  • •Drive revenue retention, upsell, and cross-sell opportunities, consistently meeting sales quotas and KPIs.
  • •Negotiate and manage complex commercial terms, contracts, and agreements for mutually beneficial outcomes.
  • •Monitor and enhance account health by proactively identifying and mitigating risks to merchant satisfaction and success.
  • •Oversee onboarding, integration, and ongoing merchant operations to ensure a positive customer experience.

Pay and Benefits

Perks:Health InsurancePaid LeaveLearning Budget

Key Requirements

  • •5+ years of relevant experience and a Bachelor’s degree (or equivalent combination of education and experience).
  • •Relevant experience in account management, client success, or sales, ideally in payments, technology, or financial services.
  • •Strong knowledge of the payments industry, competitive landscape, market trends, and merchant needs to shape account initiatives.
  • •Proven success managing and growing accounts with retention, upsell, and cross-sell while achieving sales quotas and KPIs.
  • •Proficient use of CRM tools (e.g., Salesforce) to manage pipelines, forecast revenue, and report sales activity accurately.
Experience:5+ yearsPaymentsTechnologyFinancial servicesFintechE-commerce
Education:Bachelor's
Skills:CommunicationNegotiationStakeholder managementAnalytical thinkingCollaboration
Tech Stack:SalesforceCRM

Company Brief

PayPal
Global online payments platform enabling digital and mobile payments, money transfers, and merchant services for consumers and businesses, supporting e‑commerce transactions across multiple currencies and payment methods.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1998
WebsiteLinkedIn