Learning Project Manager / Instructional Designer
Visa
Manila
Workplace: OnsiteFull timeFunction: Program & Project Management (PMO)Experience: 5+ yearsSkills: ["Organizational skills","Stakeholder collaboration","Incorporating feedback","Execution excellence"]Lead end-to-end instructional design for small to medium learning projects within the Client Care organization, handling BAU updates and initiative-driven workstreams. Create learning solutions across modalities—AI-enabled tools, eLearning, instructor-led, virtual, video, and blended experiences—aligned to enterprise standards. Partner with stakeholders to gather requirements, incorporate feedback, run quality reviews/UAT, and deliver training or contribute to Train-the-Trainer materials.

