Relationship Manager (Russian Speaker)

Exinity
Yerevan
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 3-4 yearsEducation: bachelorsSkills: ["Consultative selling","Relationship-building","Communication","Problem-solving","Organizational skills","Self-motivated"]

Convert qualified leads into active, engaged clients and grow an assigned portfolio through consultative, value-based relationship management. Own client activation, onboarding, initial funding, retention, reactivation, and trading activity, while meeting revenue and KPI targets. Maintain strong client communications across approved channels, use CRM and reports to prioritize efforts, and partner with Customer Service, Operations, Payments, Product, and Compliance to resolve issues and ensure regulatory, compliance, and security adherence.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Exinity
Exinity
2 days ago

Relationship Manager (Russian Speaker)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Convert qualified leads into active, engaged clients and grow an assigned portfolio through consultative, value-based relationship management. Own client activation, onboarding, initial funding, retention, reactivation, and trading activity, while meeting revenue and KPI targets. Maintain strong client communications across approved channels, use CRM and reports to prioritize efforts, and partner with Customer Service, Operations, Payments, Product, and Compliance to resolve issues and ensure regulatory, compliance, and security adherence.
Location: Yerevan
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage qualified leads from Marketing and Partnerships, contacting prospects timely and guiding onboarding and initial funding.
  • •Build and maintain trusted relationships with assigned clients through regular, personalized engagement across approved channels.
  • •Monitor client trading needs, provide relevant product/service updates, and identify inactive or at-risk clients for retention or reactivation.
  • •Meet and exceed KPIs covering revenue, deposits, conversion, activity, and other commercial measures.
  • •Maintain strong market knowledge (FX/CFD), ensure accurate CRM records, and adhere to compliance, security, and client-communication requirements while escalating risks or exceptions appropriately.

Key Requirements

  • •3–4 years of relevant experience in relationship management, sales, or client-facing commercial roles, preferably in a CFD/FX brokerage or similar financial-services environment.
  • •Fluency in English and Russian, both spoken and written.
  • •Demonstrated ability to manage client relationships, convert opportunities, and deliver against commercial KPIs (e.g., revenue, deposits, activation, trading activity).
  • •Strong working knowledge of FX/CFD markets, currency pairs, and trading concepts that influence market activity.
  • •Confident use of CRM systems, sales reporting tools, and MS Office to maintain accurate client and performance data.
Experience:3-4 yearsFinancial servicesCFDFXBrokerage
Education:Bachelor's in Business, Finance, Economics or related field
Skills:Consultative sellingRelationship-buildingCommunicationProblem-solvingOrganizational skillsSelf-motivated
Languages:EnglishRussian
Tech Stack:CRMMS OfficeMetaTrader

Company Brief

Exinity
Exinity operates online trading platforms and financial services brands, offering retail forex and CFD trading, digital trading tools, and market education to individual traders worldwide.
Industry: Trading Platforms
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Website