Service Advisor | Al-Futtaim Automotive | Al Ain (AE)
Al Futtaim Group
Al Ain
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Customer service","Relationship management","Communication","Problem-solving","Organizational skills"]Join the Aftersales team as a Service Advisor for passenger vehicles, owning the end-to-end customer experience from first contact through vehicle handover. Build long-term customer relationships, guide customers through service journeys, and upsell products and services to meet revenue targets. Coordinate with workshop teams to ensure correct, on-time repairs, clearly explain maintenance and costs, and maintain full compliance with SOPs and data accuracy standards.

