CarMax

4 weeks ago

Full Time Customer Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Support customers through every step of their car-buying and selling journey, providing a customer-first experience. Facilitate appraisals and test drives, assess vehicle conditions, and ensure cosmetic and quality standards are met. Manage inventory check-in and scanning, handle administrative paperwork and payments, and coordinate service appointments while reviewing repair invoices for accurate billing. Follow CarMax EH&S requirements and maintain a clean work area.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Deliver exceptional customer service through sales, appraisals, test drives, and financing applications.
•Perform accurate vehicle condition assessments and communicate findings to Buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Complete cosmetic inspections to ensure vehicles meet CarMax Quality Standards.
•Coordinate service appointments and handle paperwork, auditing documents, and invoice/payment administration.

Pay and Benefits

Salary: USD 19 - 28.5 hourly

Perks:Paid LeavePaid Holidays

Key Requirements

•Strong communication skills and confidence representing CarMax and its products.
•Build lasting customer relationships and create win-win solutions while following processes accurately.
•Demonstrate integrity, respect, and teamwork in a fast-paced environment.
•High School Diploma (or equivalent) and a valid driver’s license.
•Ability to lift up to 25 lbs and accurately read and transcribe data.

Experience:RetailCustomer service

Education:High School

Skills:CommunicationRelationship buildingIntegrityTeamworkAttention to detail

Licenses:Valid driver’s license

Tech Stack:Microsoft OfficeWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website

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CarMax

4 weeks ago

Full Time Customer Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Deliver exceptional customer service through sales, appraisals, test drives, and financing applications.
•Perform accurate vehicle condition assessments and communicate findings to Buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Complete cosmetic inspections to ensure vehicles meet CarMax Quality Standards.
•Coordinate service appointments and handle paperwork, auditing documents, and invoice/payment administration.

Pay and Benefits

Salary: USD 19 - 28.5 hourly

Perks:Paid LeavePaid Holidays

Key Requirements

•Strong communication skills and confidence representing CarMax and its products.
•Build lasting customer relationships and create win-win solutions while following processes accurately.
•Demonstrate integrity, respect, and teamwork in a fast-paced environment.
•High School Diploma (or equivalent) and a valid driver’s license.
•Ability to lift up to 25 lbs and accurately read and transcribe data.

Experience:RetailCustomer service

Education:High School

Skills:CommunicationRelationship buildingIntegrityTeamworkAttention to detail

Licenses:Valid driver’s license

Tech Stack:Microsoft OfficeWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website