Ebury

2 months ago

Senior Client Relations Executive (FX Dealing Desk)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Join Ebury in Toronto as a Senior Client Relations Executive for the FX Dealing Desk, focusing on servicing a portfolio of corporate clients, providing daily operational and trading support, and acting as an ambassador for the Ebury product.the role blends client servicing, operational know-how, and problem solving in a fast-paced environment with ongoing collaboration across internal departments.

Location: Toronto

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Sr. Manager level

Key Responsibilities

•Look after a portfolio of 300 clients trading online through the EBO platform
•Understand clients' business activities and FX needs
•Ensure clients have Ebury as their main platform for trading and international payments
•Provide daily operational and trading assistance with a focus on accuracy and timeliness
•Collaborate with internal teams to resolve client issues and identify opportunities to grow key accounts

Key Requirements

•Fluent English with strong written and verbal communication skills
•Knowledge of FX and currency markets
•Knowledge of Ebury's products and services
•Ability to adapt in a dynamic, fast-paced environment
•Experience in client servicing and managing high workload peaks

Experience:FintechFxCorporate accountsCustomer servicing

Skills:CommunicationProblem-solvingAttention to detailMultitaskingCustomer service

Languages:English

Tech Stack:ExcelEBO

Company Brief

Ebury

Provides international payments, FX, and treasury solutions for SMEs and mid-market companies, enabling cross-border transactions, multi-currency accounts, and financing services to support global trade and cash flow management.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: London, United Kingdom

Founded: 2009

Website LinkedIn

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Ebury

2 months ago

Senior Client Relations Executive (FX Dealing Desk)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Toronto

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Sr. Manager level

Key Responsibilities

•Look after a portfolio of 300 clients trading online through the EBO platform
•Understand clients' business activities and FX needs
•Ensure clients have Ebury as their main platform for trading and international payments
•Provide daily operational and trading assistance with a focus on accuracy and timeliness
•Collaborate with internal teams to resolve client issues and identify opportunities to grow key accounts

Key Requirements

•Fluent English with strong written and verbal communication skills
•Knowledge of FX and currency markets
•Knowledge of Ebury's products and services
•Ability to adapt in a dynamic, fast-paced environment
•Experience in client servicing and managing high workload peaks

Experience:FintechFxCorporate accountsCustomer servicing

Skills:CommunicationProblem-solvingAttention to detailMultitaskingCustomer service

Languages:English

Tech Stack:ExcelEBO

Company Brief

Ebury

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: London, United Kingdom

Founded: 2009

Website LinkedIn