Freight Solutions Manager (Tunis, TN)

Aramex
Tunis
Workplace: OnsiteFull timeFunction: Business Development & PartnershipsExperience: 3-5 yearsEducation: bachelorsSkills: ["Interpersonal skills","Team collaboration","Adaptability","Resilience","Problem solving","Leadership skills","Time management","Decision making","Negotiation skills","Critical thinking"]

Own air freight client relationships and act as the primary point of contact for air freight inquiries. Provide tailored freight solutions across Air, Land, and Sea by analyzing customer routes, volumes, and business models. Manage shipment lifecycle from booking to delivery, coordinate with internal stakeholders, negotiate competitive carrier rates, and support CMT teams on claims, KPIs, and operational issues. Lead SOP implementation, maintain CargoWise milestone integrity, and drive revenue growth and cost reduction.

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FursaFursa
Aramex
Aramex
1 day ago

Freight Solutions Manager (Tunis, TN)

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Job Summary

Own air freight client relationships and act as the primary point of contact for air freight inquiries. Provide tailored freight solutions across Air, Land, and Sea by analyzing customer routes, volumes, and business models. Manage shipment lifecycle from booking to delivery, coordinate with internal stakeholders, negotiate competitive carrier rates, and support CMT teams on claims, KPIs, and operational issues. Lead SOP implementation, maintain CargoWise milestone integrity, and drive revenue growth and cost reduction.
Location: Tunis
Workplace: Onsite
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Manager level

Key Responsibilities

  • •Cultivate and nurture strong client relationships to drive loyalty and retention.
  • •Assist CMTs as a subject matter expert for sales and shipments, including joint sales visits when needed.
  • •Oversee the end-to-end freight shipment lifecycle from booking to delivery, coordinating internally for effective execution.
  • •Negotiate competitive rates with carriers, agents, and offices to secure best pricing, and help reduce supplier costs without compromising standards.
  • •Ensure accurate CargoWise milestone status updates, initiate Freight SOPs, and coordinate with pricing desk for RFQs/projects/tenders.

Key Requirements

  • •Bachelor’s degree in supply chain management, logistics, business administration, international business, or a related field.
  • •3–5 years of relevant experience in the air freight forwarding industry with understanding of global trade lanes.
  • •Proven customer service experience and ability to manage key business clients.
  • •Familiarity with CargoWise (preferred).
  • •Proficiency in Microsoft Office (Word, Excel, PowerPoint) and excellent written communication skills.
Experience:3-5 yearsAir freight forwardingLogisticsGlobal trade
Education:Bachelor's in supply chain management, Logistics, Business Administration, International Business, or a related field
Skills:Interpersonal skillsTeam collaborationAdaptabilityResilienceProblem solvingLeadership skillsTime managementDecision makingNegotiation skillsCritical thinking
Tech Stack:CargoWiseMicrosoft OfficeWordExcelPowerPointCargoWise milestone status updatesRFQsTenders

Company Brief

Aramex
Global logistics and transportation provider offering international and domestic express, freight forwarding, warehousing, and e‑commerce fulfilment services across 600+ cities and 70+ countries.
Industry: Logistics
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1982
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