Senior Accounts Management Manager

Affirm
United States, Canada
Workplace: RemoteFull timeUSD 205,000 - 306,250 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 7-10 yearsEducation: bachelorsSkills: ["Relationship management","Program management","Executive communication","Cross-functional leadership","Analytical skills"]

Own a portfolio of strategic merchant accounts and lead omni-retail account management to drive long-term partnerships, revenue growth, and GMV expansion. Lead complex contract negotiations, pricing, and account plans, while using performance analytics to recommend programs that increase product adoption and visibility. Orchestrate cross-functional work across Product, Technical, Credit, Analytics, Marketing, and Risk, maintain customer health, and champion merchant advocacy to improve outcomes.

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Affirm
Affirm
1 day ago

Senior Accounts Management Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Own a portfolio of strategic merchant accounts and lead omni-retail account management to drive long-term partnerships, revenue growth, and GMV expansion. Lead complex contract negotiations, pricing, and account plans, while using performance analytics to recommend programs that increase product adoption and visibility. Orchestrate cross-functional work across Product, Technical, Credit, Analytics, Marketing, and Risk, maintain customer health, and champion merchant advocacy to improve outcomes.
Location: United States, Canada
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Serve as SEM and team lead for managing complex omni-retail accounts, driving outcomes and building relationships.
  • •Oversee strategic account portfolios and develop initiatives including complex contract negotiation, pricing, and expansion opportunities.
  • •Lead sophisticated account plans involving financing optimizations, executive engagement, and marketing strategies with ambitious timelines.
  • •Analyze partner performance and recommend programs to increase product adoption and up-funnel awareness, selling into expansion opportunities.
  • •Orchestrate cross-functional execution across Product, Technical, Credit, Analytics, Marketing, and Risk; manage customer health and advocate for merchant-driven improvements.
Travel: Medium travel

Pay and Benefits

Salary: USD 205,000 - 306,250 annually
Perks:Health InsuranceDentalVisionEsppPaid Leave

Key Requirements

  • •Bachelor’s degree with 7-10 years of B2B client-facing experience in a high-tech environment, with evidence of account growth and impact.
  • •Experience negotiating and closing large, complex commercial contracts for F100 companies.
  • •Strong written and verbal communication, including the ability to deliver compelling presentations.
  • •Experience leading cross-functional projects with high attention to detail.
  • •Excellent analytical skills to review merchant performance and report program impact to internal and external stakeholders.
Experience:7-10 yearsB2BE-commerceConsumer financeRetail
Education:Bachelor's
Skills:Relationship managementProgram managementExecutive communicationCross-functional leadershipAnalytical skills
Tech Stack:SalesforceBI toolsBusiness Intelligence

Company Brief

Affirm
Provides point-of-sale lending and buy-now-pay-later (BNPL) solutions for consumers and merchants, enabling installment payments, consumer financing, and embedded financial services through APIs and partnerships with retailers and platforms.
Industry: Lending
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2012
WebsiteLinkedIn