Jr/Sr IT Engineer - Data Services (Shift rotation)

Micron Technology
Malaysia
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication"]

Provide L2 support for database operations, handling incidents, requests, changes, and problem management while ensuring 24/7 coverage and participation in major incidents. Meet SLAs and key reliability metrics such as MTTR and first-level resolution. Install, upgrade, patch, monitor, troubleshoot, and improve database performance and monitoring. Build operational reports and leverage AI/agentic solutions to automate workflows and enhance IT operations efficiency.

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Micron Technology
Micron Technology
2 days ago

Jr/Sr IT Engineer - Data Services (Shift rotation)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Provide L2 support for database operations, handling incidents, requests, changes, and problem management while ensuring 24/7 coverage and participation in major incidents. Meet SLAs and key reliability metrics such as MTTR and first-level resolution. Install, upgrade, patch, monitor, troubleshoot, and improve database performance and monitoring. Build operational reports and leverage AI/agentic solutions to automate workflows and enhance IT operations efficiency.
Location: Malaysia
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Provide L2 support for incidents, requests, changes, and problem management related to database operations.
  • •Provide operational support covering 24/7 and participate in major incidents.
  • •Ensure SLAs and key metrics (breach case target, MTTR, first level resolution target) are met.
  • •Install/upgrade database systems, apply patches, implement changes, and resolve database errors to maintain high availability.
  • •Monitor database performance proactively, review and improve monitoring, manage access/backups, and build database reports/visualizations/dashboards (with AI automation of operational workflows).

Pay and Benefits

Perks:Paid LeaveLearning BudgetWellness StipendEquityHealth Insurance

Key Requirements

  • •Bachelor’s, Master’s degree or equivalent experience in Computer Science, Electrical & Electronics/Computer/Software Engineering, Information Systems or related fields.
  • •Hands-on understanding of Microsoft SQL Server and Oracle Database, plus Linux and Windows operating systems.
  • •Programming/scripting experience with Java, PowerShell and Python.
  • •Effective oral and written communication skills.
  • •Flexible to work on day and night shift (fresh graduates welcome).
Education:
Skills:Communication
Tech Stack:Microsoft SQL ServerOracle DatabaseLinuxWindowsJavaPowerShellPythonAIAgentic solutionsDashboards

Company Brief

Micron Technology
Designs and manufactures semiconductor memory and storage solutions, including DRAM, NAND, and NOR flash, for computing, networking, mobile, and automotive markets worldwide.
Industry: Electronics Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Boise, United States
Founded: 1978
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Glassdoor: 3.7
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