Lead Supervisor I

Tapestry
Maryland
Workplace: OnsiteFull timeUSD 17 - 27.75 hourlyFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Collaboration","Customer focus","Data analysis","Accountability"]

Lead the Coach retail team on the sales floor to achieve store KPIs and deliver an exceptional customer experience. Serve as a brand ambassador who embodies Coach values, supports company initiatives, and helps drive brand awareness. Monitor and analyze sales data, coach teams on clienteling strategies, and contribute to recruiting, training, and performance management while ensuring compliance with store and company procedures.

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FursaFursa
Tapestry
Tapestry
2 months ago

Lead Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Lead the Coach retail team on the sales floor to achieve store KPIs and deliver an exceptional customer experience. Serve as a brand ambassador who embodies Coach values, supports company initiatives, and helps drive brand awareness. Monitor and analyze sales data, coach teams on clienteling strategies, and contribute to recruiting, training, and performance management while ensuring compliance with store and company procedures.
Location: Maryland
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Act as a brand ambassador by embodying Coach values and increasing brand awareness.
  • •Implement company initiatives and support full store operations.
  • •Monitor and analyze sales data to identify trends, make recommendations, and support individualized team development.
  • •Support recruiting, interviewing, performance evaluation, high-level training, and provide feedback and guidance; ensure team compliance with policies and procedures.

Pay and Benefits

Salary: USD 17 - 27.75 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing a competitive retail space at the Lead Supervisor level.
  • •Ability to bend, reach, stretch, and lift/carry at least 25 lbs regularly (up to 50 lbs occasionally).
  • •Ability to climb, kneel, and maneuver the sales floor and stockroom.
  • •Ability to recruit, interview, and support high-level training as needed for the store team.
  • •Demonstrated ability to provide leadership on the sales floor to deliver customer experiences and sales targets.
Experience:1+ yearsRetail
Skills:LeadershipCollaborationCustomer focusData analysisAccountability

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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