Part Time Branch Ambassador - Queens Village

Discover Financial
United States
Workplace: OnsiteFull timeUSD 51,542 - 54,600 annuallyFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Hospitality","Communication","Precision","Adaptability","Curiosity"]

Serve as the face of a high-volume branch by delivering hospitality-driven customer service while executing accurate cash transactions with a compliance-first mindset. Educate clients on mobile banking capabilities like remote deposit capture and contactless payments, and act as a first-line consultant by listening to customer needs and connecting them with the right digital tools. Support branch operations, maintain safety and integrity, and adapt to scheduling changes.

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Discover Financial
Discover Financial
1 month ago

Part Time Branch Ambassador - Queens Village

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Last checked: 3 hours agoStatus: Live

Job Summary

Serve as the face of a high-volume branch by delivering hospitality-driven customer service while executing accurate cash transactions with a compliance-first mindset. Educate clients on mobile banking capabilities like remote deposit capture and contactless payments, and act as a first-line consultant by listening to customer needs and connecting them with the right digital tools. Support branch operations, maintain safety and integrity, and adapt to scheduling changes.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Execute high-volume cash transactions with 100% accuracy while following security, audit, and BSA/AML and federal regulatory standards.
  • •Educate clients on mobile banking tools, remote deposit capture, and contactless payments to improve convenience and security.
  • •Listen to clients to identify personal or business goals and connect them with the right digital tools or banking solutions.
  • •Greet customers throughout the branch and maintain a warm, community-focused experience.
  • •Support surrounding branches as needed within a 50 mile radius and work a flexible schedule including weekends.
Travel: Low travel

Pay and Benefits

Salary: USD 51,542 - 54,600 annually
Perks:Health InsuranceDentalVisionPaid LeaveEducation Assistance401kPaid ParentalLife InsuranceDisability Insurance

Key Requirements

  • •High school diploma, GED, or equivalent certification.
  • •At least 1 year of retail, sales, or customer service experience.
  • •At least 6 months of cash handling experience.
  • •A hospitality mindset and ability to make customers feel welcome and heard.
  • •Tech fluency and willingness to learn and teach clients digital banking tools.
Experience:1+ yearsBankingRetailCustomer serviceSales
Education:High School
Skills:HospitalityCommunicationPrecisionAdaptabilityCuriosity
Tech Stack:Mobile bankingRemote deposit captureContactless paymentsG-Suite

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn