Guest Services - Citizens House of Blues Boston

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Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Interact with guests to deliver an exceptional front-of-house experience at House of Blues Boston. Greet guests, communicate venue policies, and act as a primary contact for questions and concerns. Support ADA assistance, ticket scanning and ushering, direct guest lines to reduce wait times, and assist with merchandise, VIP programs, and event setup/breakdown while following safety and security protocols.

Location: Boston

Workplace: Onsite

Employment Type: Part time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Greet guests on entry and exit and communicate venue policies and procedures
•Assist guests as a customer-facing team member, including answering questions about upgrades, merchandise purchases, and ADA accommodations
•Direct restroom and coat check lines to shorten waiting times and proactively ensure an exceptional guest experience
•Resolve guest inquiries, complaints, and comments, and escalate issues to a manager or supervisor on duty
•Support events with safety/security adherence, maintenance/cleaning issue reporting, and setup/breakdown of venue materials

Pay and Benefits

Salary: USD 16 - 20 hourly

Key Requirements

•High school diploma or equivalent
•Ability to work nights and weekends
•At least 2 years of customer service experience
•Flexible schedule
•Ability to stand, walk, climb stairs, and occasionally carry up to 50 lbs

Education:High School

Skills:TeamworkCommunicationCustomer service

Company Brief

Live Nation Entertainment

Industry: Events & Live Entertainment

Website

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Live Nation Entertainment

1 week ago

Guest Services - Citizens House of Blues Boston

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Boston

Workplace: Onsite

Employment Type: Part time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Greet guests on entry and exit and communicate venue policies and procedures
•Assist guests as a customer-facing team member, including answering questions about upgrades, merchandise purchases, and ADA accommodations
•Direct restroom and coat check lines to shorten waiting times and proactively ensure an exceptional guest experience
•Resolve guest inquiries, complaints, and comments, and escalate issues to a manager or supervisor on duty
•Support events with safety/security adherence, maintenance/cleaning issue reporting, and setup/breakdown of venue materials

Pay and Benefits

Salary: USD 16 - 20 hourly

Key Requirements

•High school diploma or equivalent
•Ability to work nights and weekends
•At least 2 years of customer service experience
•Flexible schedule
•Ability to stand, walk, climb stairs, and occasionally carry up to 50 lbs

Education:High School

Skills:TeamworkCommunicationCustomer service

Company Brief

Live Nation Entertainment

Industry: Events & Live Entertainment

Website