Implementation Consultant

Samsara
United Kingdom
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementExperience: 2+ yearsSkills: ["Relationship building","Consultative communication","Problem-solving","Stakeholder management","Change management"]

Own customer relationships after signature to drive successful deployments of Samsara’s solutions. Partner with customers to define and execute project plans, lead solution workshops, and deliver change management including policy, communications, and training. Run training sessions and demonstrate technology to executives and day-to-day users, while managing multiple concurrent engagements cross-functionally to deliver rapid time-to-value.

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Samsara
Samsara
1 month ago

Implementation Consultant

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Closed
Reposted: similar role first listed 3 months ago

Job Summary

Own customer relationships after signature to drive successful deployments of Samsara’s solutions. Partner with customers to define and execute project plans, lead solution workshops, and deliver change management including policy, communications, and training. Run training sessions and demonstrate technology to executives and day-to-day users, while managing multiple concurrent engagements cross-functionally to deliver rapid time-to-value.
Location: United Kingdom
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage customer deployments of Samsara technology to help customers achieve quick time to value.
  • •Lead solution workshops to develop L1 processes for business processes.
  • •Guide customers through change management including policy, communications, and training.
  • •Run training sessions, demonstrate Samsara technology, and support executives and day-to-day users across use cases.
  • •Manage multiple customer engagements in parallel and collaborate cross-functionally to deliver an exceptional customer experience.
Travel: Medium travel

Pay and Benefits

Perks:Remote WorkLearning BudgetHealth InsuranceParental LeaveEquityAnnual Bonus

Key Requirements

  • •2+ years of experience as an implementation consultant, project manager, or in onboarding, with enterprise SaaS and hardware experience preferred.
  • •Strong project management skills with the ability to follow methodologies.
  • •2+ years supporting or working with technical products.
  • •Excellent consultative skills with end-to-end system implementation experience.
  • •Experience managing more than 20 implementations/projects at a time.
Experience:2+ yearsEnterprise SaaSHardwareImplementation/onboardingCustomer success
Skills:Relationship buildingConsultative communicationProblem-solvingStakeholder managementChange management
Languages:EnglishFrench
Tech Stack:IoTSaaSAIAutomation

Company Brief

Samsara
Provides an integrated IoT platform combining hardware sensors, cameras, and cloud-based software to help businesses monitor vehicles, equipment, and operations for fleet management, safety, compliance, and operational efficiency.
Industry: Supply Chain Technology
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2015
WebsiteLinkedIn