Technical Service Representative – TPU

Huntsman
Derry
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Problem-solving","Troubleshooting","Communication","Customer engagement","Cross-functional collaboration"]

Provide technical support for TPU products to customers and internal teams by combining hands-on laboratory work with process troubleshooting, product evaluation, and customer engagement. Conduct laboratory testing, formulation trials, experiments, and data analysis to resolve technical challenges and improve performance. Investigate customer complaints, maintain quality documentation, track technical service project plans, and deliver reports and presentations while serving as a technical liaison and gathering market intelligence.

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Huntsman
Huntsman
2 months ago

Technical Service Representative – TPU

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Source: Company careers pageValidated by: Fursa AI
Status: Live

Job Summary

Provide technical support for TPU products to customers and internal teams by combining hands-on laboratory work with process troubleshooting, product evaluation, and customer engagement. Conduct laboratory testing, formulation trials, experiments, and data analysis to resolve technical challenges and improve performance. Investigate customer complaints, maintain quality documentation, track technical service project plans, and deliver reports and presentations while serving as a technical liaison and gathering market intelligence.
Location: Derry
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Provide technical support and troubleshooting to customers, including process optimization and application guidance.
  • •Advise customers on resin selection, processing techniques, and equipment selection.
  • •Conduct laboratory testing, formulation trials, experiments, and data analysis to resolve technical challenges and improve product performance.
  • •Operate TPU laboratory equipment and perform chemical and physical testing, including mechanical testing and melt index analysis.
  • •Develop and manage technical service project plans and communicate results through technical reports, presentations, and status updates while serving as a technical liaison.
Travel: Medium travel

Key Requirements

  • •Bachelor’s degree in Chemistry, Chemical Engineering, Industrial Engineering, or a related field.
  • •5+ years of experience in thermoplastics, TPU, or a related industry.
  • •Strong knowledge of injection molding, extrusion, and polymer processing techniques.
  • •Experience with ASTM test methods, including mechanical testing and melt index analysis.
  • •Ability to perform hands-on laboratory and field-based technical work.
Experience:ThermoplasticsTPUPolymer processing
Education:Bachelor's
Skills:Problem-solvingTroubleshootingCommunicationCustomer engagementCross-functional collaboration
Tech Stack:TPUInjection moldingExtrusionPolymer processingASTMMelt index analysisMechanical testing

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntsman
Huntsman is a global manufacturer of differentiated and specialty chemicals used in industries such as construction, textiles, automotive, and consumer products. It develops and supplies performance materials, polyurethanes, and advanced chemical solutions worldwide.
Industry: Chemical Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: The Woodlands, United States
Founded: 1970
WebsiteLinkedIn