Customer Experience Banker - Archbold, OH

Serve as a Financial Concierge for walk-in customers in a branch environment, helping retain and grow consumer and business relationships. Identify customer financial goals and needs, recommend appropriate deposit and related banking products, and process transactions accurately while balancing daily. Provide excellent customer service, educate customers on deposit offerings, and use a disciplined follow-up and referral process to deepen relationships and partner across the bank.