Technical Education Specialist

Notion Labs
New York
Workplace: HybridFull timeUSD 118,000 - 147,000 annuallyFunction: Education & TrainingSkills: ["Customer-facing","Teaching","Troubleshooting","Builder mindset","AI experimentation"]

Turn new Notion capabilities into technically accurate education as the technical face of Notion Academy. Explore emerging product features, teach through workshops, live webinars, and video walkthroughs, and create implementation guides and Help Center resources. Use hands-on experimentation and customer insights to prioritize high-value workflows, measure education impact via adoption signals, and help scale reusable standards. Based in New York City with in-office Anchor Days.

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Notion Labs
Notion Labs
13 hours ago

Technical Education Specialist

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Job Summary

Turn new Notion capabilities into technically accurate education as the technical face of Notion Academy. Explore emerging product features, teach through workshops, live webinars, and video walkthroughs, and create implementation guides and Help Center resources. Use hands-on experimentation and customer insights to prioritize high-value workflows, measure education impact via adoption signals, and help scale reusable standards. Based in New York City with in-office Anchor Days.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Education & Training

Key Responsibilities

  • •Explore Notion’s newest capabilities and translate them into technically accurate education.
  • •Lead workshops and record walkthroughs, teaching customers through video, live webinars, and in-person sessions.
  • •Build implementation guides and Help Center resources that help customers adopt complex capabilities.
  • •Get hands-on with new product features and use customer insights to identify high-value use cases and education-priority workflows.
  • •Use product adoption signals to measure education impact, improve content, and build reusable standards for faster delivery.

Pay and Benefits

Salary: USD 118,000 - 147,000 annually
Equity and Bonus:Equity

Key Requirements

  • •Learn new product features by getting hands-on, experimenting, and building until you understand.
  • •Comfort navigating technical content, including reading technical architecture docs, identifying what’s outdated, and working with engineers to fix it.
  • •Be credible with customers—comfortable teaching, building, and troubleshooting in front of them.
  • •Actively use AI to build, learn, and teach technical proficiency.
  • •Quickly understand new features, identify meaningful customer value, and translate them into practical use cases.
Skills:Customer-facingTeachingTroubleshootingBuilder mindsetAI experimentation

Company Brief

Notion Labs
Notion builds a customizable all-in-one workspace for notes, docs, databases, and collaboration, now adding AI-powered features and enterprise capabilities to serve teams and organizations worldwide.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Revenue: USD 500M to 1B
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2016
Glassdoor
Glassdoor: 4.5
WebsiteLinkedInGlassdoor