Field Technician I

Lumen
United States
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesEducation: high_schoolSkills: ["Attention to detail","Organizational skills","Time management","Prioritization","Troubleshooting"]

Install, provision, test, and maintain fiber optic and network transport services (from DS0 through OC192), troubleshooting equipment and restoring connectivity during service interruptions. Manage assets by coordinating shipping/receiving, replenishing consumables, tracking spares, and updating trouble tickets and installation records. Perform level 1 preventive maintenance on network and critical infrastructure including HVAC, high-voltage electrical systems, and DC power plants, while learning required internal systems and processes.

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FursaFursa
Lumen
Lumen
1 day ago

Field Technician I

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Install, provision, test, and maintain fiber optic and network transport services (from DS0 through OC192), troubleshooting equipment and restoring connectivity during service interruptions. Manage assets by coordinating shipping/receiving, replenishing consumables, tracking spares, and updating trouble tickets and installation records. Perform level 1 preventive maintenance on network and critical infrastructure including HVAC, high-voltage electrical systems, and DC power plants, while learning required internal systems and processes.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Manage asset management for deliveries, replenishment, and shipping/receiving of materials and customer materials.
  • •Maintain tools, test sets, and electronic/network equipment; troubleshoot network equipment and remove/replace defective modules while tracking spares and ensuring repair.
  • •Assist in installation, provisioning, testing, and maintenance of DS0 thru OC192 services, and install/test transmission and switching equipment as needed.
  • •Perform preventive/scheduled maintenance and inspections on network and critical infrastructure equipment, including HVAC systems, high-voltage electrical systems, and DC power plants.
  • •Update installation records and trouble ticket log information, provide status reports to management, and complete transactional updates in required internal systems; support restoration during service interruptions.

Pay and Benefits

Perks:Health InsuranceDentalVision401kGym MembershipLearning Budget

Key Requirements

  • •High school diploma or GED or up to 2 years of relevant job experience, including 1+ years network monitoring, installation, or maintenance/repair.
  • •Knowledge of at least one major technician discipline: Transmission (DS1/DS3/SONET), Switching (circuit-switching/SS7), TCP/IP (routers/higher-layer protocols), or Outside Plant (fiber locating/OTDR/Mass Fusion Splicing).
  • •Knowledge of locating fiber optic cable, right-of-way, and As-Builts.
  • •PC skills with Microsoft Windows and Office, and the ability to quickly learn corporate databases.
  • •Valid driver’s license; ability to work in all weather conditions and lift 50 lbs; on-call 24x7 rotational duty with overtime required as dictated by the business.
Education:High School
Skills:Attention to detailOrganizational skillsTime managementPrioritizationTroubleshooting
Licenses:Driver’s license
Tech Stack:Fiber optic transmission equipmentLightwave multiplexing equipmentDS0OC192DS1DS3SONETSwitchingSS7TCP/IPRoutersEthernetIP network layersEdge ComputeWavelengthOTDRMass Fusion SplicingMicrosoft WindowsMicrosoft OfficeTrouble tickets

Company Brief

Lumen
Provides integrated communications, network, edge cloud, and security services to enterprise, government, and carrier customers, operating a global fiber network and delivering connectivity and managed IT solutions.
Industry: Telecommunications
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Monroe, United States
WebsiteLinkedIn