Professional Services Business Development Director

Smartsheet
London, England
Workplace: HybridFull timeFunction: Business Development & PartnershipsExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Needs analysis","Solution positioning","Forecasting","Negotiation"]

Own professional services bookings for enterprise customers across EMEA, driving services-only deals and expanding follow-on opportunities. Build territory plans, forecast monthly/quarterly bookings, and maintain Salesforce/Clari pipeline hygiene using MEDDIC. Lead scoping coordination with Solutions teams, present solution proposals and value propositions across customer levels, and negotiate custom SOW pricing and terms. Support smooth handoff to delivery and help mitigate risks during project execution.

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FursaFursa
Smartsheet
Smartsheet
8 hours ago

Professional Services Business Development Director

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 6 days ago

Job Summary

Own professional services bookings for enterprise customers across EMEA, driving services-only deals and expanding follow-on opportunities. Build territory plans, forecast monthly/quarterly bookings, and maintain Salesforce/Clari pipeline hygiene using MEDDIC. Lead scoping coordination with Solutions teams, present solution proposals and value propositions across customer levels, and negotiate custom SOW pricing and terms. Support smooth handoff to delivery and help mitigate risks during project execution.
Location: London, England
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Director level

Key Responsibilities

  • •Create services-specific territory plans, priority accounts, and stakeholder relationship maps aligned to overall account plans.
  • •Accurately forecast professional services monthly and quarterly bookings for aligned territories.
  • •Generate and expand services pipeline via tailored outbound campaigns and follow-on expansion opportunities.
  • •Manage pipeline hygiene in Salesforce and Clari, including opportunity stages, value, close dates, MEDDIC fields, and next steps.
  • •Lead scoping, solution proposal presentations, negotiations for custom SOWs/packaged services, and transition/monitoring through delivery with delivery teams and customer stakeholders.
Travel: Medium travel

Pay and Benefits

Perks:Health InsuranceDentalPensionPaid LeaveLearning BudgetRemote Work

Key Requirements

  • •5+ years carrying a £3M+ annual services bookings quota for Enterprise (>5k employee) customers, frequently closing Professional Services opportunities >£100K.
  • •Excellent verbal and written communication skills for needs analysis, solution positioning, business justification, and closing.
  • •Experience leading outbound services pipeline generation motions.
  • •Eagerness to use AI workflows and tooling to scale impact.
  • •Ability to travel up to 25% and be in the London office at least 1 day per week (preferably 2-3), with ongoing UK work eligibility.
Experience:5+ yearsSaaSProfessional servicesEnterprise sales
Education:Bachelor's
Skills:CommunicationNeeds analysisSolution positioningForecastingNegotiation
Tech Stack:SalesforceClariAIMEDDICUdemy

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Smartsheet
Provides a cloud-based work management platform that enables teams to plan, track, automate, and report on work. Smartsheet combines spreadsheets, collaboration, and workflow automation to help organizations manage projects and processes at scale.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Bellevue, United States
Founded: 2005
WebsiteLinkedIn