Infrastructure Service Lead - TS/SCI with Polygraph

General Dynamics
United States
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 10+ yearsEducation: bachelorsSkills: ["Problem-solving","Communication","Leadership"]

Infrastructure Service Lead (ISL) supporting CIS, overseeing 24/7 IT Operations Center (ITOC) for enterprise infrastructure across multiple networks. Leads incident triage, monitors system health, coordinates with cyber/network teams, and maintains real-time visibility of infrastructure health while ensuring critical services remain available globally. Requires 10+ years of IT experience, TS/SCI clearance with polygraph, and US citizenship.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
General Dynamics
General Dynamics
2 months ago

Infrastructure Service Lead - TS/SCI with Polygraph

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Infrastructure Service Lead (ISL) supporting CIS, overseeing 24/7 IT Operations Center (ITOC) for enterprise infrastructure across multiple networks. Leads incident triage, monitors system health, coordinates with cyber/network teams, and maintains real-time visibility of infrastructure health while ensuring critical services remain available globally. Requires 10+ years of IT experience, TS/SCI clearance with polygraph, and US citizenship.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Serve as the primary technical lead for infrastructure services within the IT Operations Center (ITOC), providing 24/7/365 operational oversight and initial incident assessment
  • •Monitor and analyze enterprise alerts, alarms, dashboards, and system health indicators to identify issues and coordinate with service lane SMEs and Senior Technical Advisors for timely resolution
  • •Act as the central interface between leadership, regional operations, cyber teams, network teams, desk side support, and other service lanes to facilitate coordinated response and communication during events
  • •Initiate and lead crisis action teams for critical infrastructure incidents, ensuring rapid escalation, tracking, and documentation
  • •Maintain the Common Operating Picture (COP), enterprise monitoring sites, and collaboration dashboards to provide accurate, real-time visibility of infrastructure service health
  • •Track planned and emergency maintenance actions impacting infrastructure services and communicate operational impacts to stakeholders

Key Requirements

  • •10+ years of related IT experience
  • •Active TS/SCI clearance with a favorable polygraph
  • •Bachelor's degree in an IT-related field, or 12+ years of relevant IT experience in lieu of a degree
  • •Hands-on experience with core infrastructure services (e.g., Active Directory, storage, server compute, web services, network troubleshooting)
  • •Ability to operate effectively in a 24/7/365 enterprise operations environment and meet manning requirements
Experience:10+ yearsGovernmentDefenseIT infrastructure
Education:Bachelor's
Skills:Problem-solvingCommunicationLeadership
Tech Stack:Active DirectoryStorageServer computeWeb servicesNetwork troubleshooting

Eligibility

Security Clearance:Top SecretPolygraph

Company Brief

General Dynamics
Provides IT, systems engineering, cybersecurity, cloud, and mission support services to U.S. federal civilian and defense agencies, delivering large-scale technology solutions and managed services for national security and government operations.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Tysons / Fairfax, United States
WebsiteLinkedIn