VP, NBFC Relationship Manager

HSBC
Delhi
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 10+ yearsEducation: professionalSkills: ["Customer onboarding","Relationship management","Loan structuring","Loan pricing","Compliance and governance","Independent judgment","Stakeholder management","Customer experience","Proposal development"]

Join the Wealth and Personal Banking team to manage NBFC lending relationships end to end. You’ll handle customer onboarding and lifecycle management for loan-against-securities needs, structure and price loan/collateral proposals, drive approvals, renew sanctioned limits, and ensure compliance with policies and governance. You’ll deliver expected customer experience, support ongoing transactions and servicing, and represent the organization with internal and external stakeholders.

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FursaFursa
HSBC
HSBC
13 hours ago

VP, NBFC Relationship Manager

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Last checked: 13 hours agoStatus: Live

Job Summary

Join the Wealth and Personal Banking team to manage NBFC lending relationships end to end. You’ll handle customer onboarding and lifecycle management for loan-against-securities needs, structure and price loan/collateral proposals, drive approvals, renew sanctioned limits, and ensure compliance with policies and governance. You’ll deliver expected customer experience, support ongoing transactions and servicing, and represent the organization with internal and external stakeholders.
Location: Delhi
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Sr. Director level

Key Responsibilities

  • •Manage NBFC customer onboarding and relationship lifecycle for HIFSL NBFC loan-against-securities needs.
  • •Meet customer needs by offering product solutions aligned to customer requirements and structuring loan/collateral arrangements.
  • •Develop loan proposals, ensure correct loan pricing, and drive timely approvals.
  • •Onboard customers and support ongoing transactions and servicing, including timely renewals of existing sanctioned limits.
  • •Maintain compliance with relevant policies, governance standards, and expected customer experience standards.

Key Requirements

  • •Graduate or post-graduate degree such as MBA, or a professional qualification such as CA.
  • •10+ years of work experience in the lending industry.
  • •Relevant understanding of front line/business functions; wealth management/capital markets and lending product experience is preferred.
  • •Experience managing end-to-end customer lifecycle, including onboarding, servicing, renewals, and keeping customers informed.
  • •Ability to perform duties with independent judgment and decision-making, and represent the organization with internal and external stakeholders.
Experience:10+ yearsLendingWealth managementCapital markets
Education:Professional (JD, MD, etc.)
Skills:Customer onboardingRelationship managementLoan structuringLoan pricingCompliance and governanceIndependent judgmentStakeholder managementCustomer experienceProposal development
Tech Stack:AI-enabled toolsAI

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn