Customer Experience Banker (Bilingual Spanish) - Glendale Heights, IL

Huntington Bancshares
United States
Workplace: OnsiteFull timeUSD 23 - 26 hourlyFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Communication","Presentation","Sales acumen"]

Serve as a Financial Concierge for walk-in customers in a branch setting—building and retaining both consumer and business relationships. Identify customers’ financial goals, recommend appropriate deposit and banking products and services, and process transactions accurately while balancing daily. Use a disciplined sales and follow-up approach, including outbound calling and referral sourcing, and refer customers to other bank areas to deepen relationships. Ensure compliance with operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
1 day ago

Customer Experience Banker (Bilingual Spanish) - Glendale Heights, IL

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Last checked: 3 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers in a branch setting—building and retaining both consumer and business relationships. Identify customers’ financial goals, recommend appropriate deposit and banking products and services, and process transactions accurately while balancing daily. Use a disciplined sales and follow-up approach, including outbound calling and referral sourcing, and refer customers to other bank areas to deepen relationships. Ensure compliance with operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues effectively.
  • •Educate customers on consumer deposit products and demonstrate proficiency in guidance.
  • •Proactively grow customer relationships through a disciplined sales process, follow-up program, outbound calling, and referrals from customers and partners.
  • •Educate and refer customers to other bank areas to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures while processing transactions accurately and balancing daily.

Pay and Benefits

Salary: USD 23 - 26 hourly
Perks:Health InsuranceWellness StipendLife InsuranceDisability InsuranceRetirementPaid LeavePaid Holidays

Key Requirements

  • •High school diploma or GED and at least 1 year of customer service (or military service) in an administration/civil affairs-related role, or a Bachelor's degree.
  • •1+ year of customer service in banking, financial services, or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort using technology such as mobile and online banking services.
  • •Bilingual Spanish.
Experience:1+ yearsBankingFinancial servicesRetail salesCustomer service
Education:High School
Skills:Customer serviceRelationship managementCommunicationPresentationSales acumen
Languages:Spanish
Tech Stack:Mobile servicesOnline banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn