Personal Banker I

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeUSD 43,680 - 69,900 annuallyFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Customer relationship building","Consultative communication","Business acumen","Sound decision-making","Risk awareness"]

Provide an exceptional customer experience by building and maintaining long-term relationships with existing and prospective customers. Deliver consultative recommendations to address customers’ financial needs, process teller transactions, and adhere to balancing guidelines. Partner with internal teams to resolve customer issues, maintain product knowledge, and analyze customer credit and related financial information to align customers with appropriate solutions while following risk and ethics policies.

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Fifth Third Bancorp
Fifth Third Bancorp
1 day ago

Personal Banker I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 39 minutes agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Provide an exceptional customer experience by building and maintaining long-term relationships with existing and prospective customers. Deliver consultative recommendations to address customers’ financial needs, process teller transactions, and adhere to balancing guidelines. Partner with internal teams to resolve customer issues, maintain product knowledge, and analyze customer credit and related financial information to align customers with appropriate solutions while following risk and ethics policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Create a memorable customer experience by cultivating and enhancing relationships through proactive outreach in person, over the phone, or other channels.
  • •Use a consultative process to identify customer needs and provide tailored recommendations, solutions, and advice across the customer lifecycle.
  • •Support customers by processing teller transactions and adhering to balancing guidelines.
  • •Collaborate with internal partners to ensure customer needs are met and problems are resolved.
  • •Analyze customer credit data and related financial information to ensure customers are directed to solutions that align with their needs.

Pay and Benefits

Salary: USD 43,680 - 69,900 annually

Key Requirements

  • •High school diploma/GED and 6 months customer service experience, or a college degree or equivalent military experience.
  • •Use a consultative approach to uncover customer needs and tailor recommendations, solutions, and advice.
  • •Maintain working knowledge of bank products, services, and processes.
  • •Professionally represent the bank in verbal and written communication with demonstrated business acumen and sound decision-making.
  • •This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Experience:Customer serviceConsumer banking
Education:High School
Skills:Customer relationship buildingConsultative communicationBusiness acumenSound decision-makingRisk awareness
Licenses:SAFE Act registration (NMLS)

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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