Hostess (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: high_schoolSkills: ["Resilience","Leadership","Agility","Communication","Organization","Problem-solving"]

Welcome and seat restaurant guests by managing reservations, walk-ins, and an accurate waitlist. Coordinate seating and table turnover with servers and kitchen staff, provide menu and accommodation recommendations, and keep the waiting area clean and organized. Handle customer concerns professionally, assist during peak periods, and process cash transactions for walk-in guests with end-of-shift reconciliation. Ensure a warm, efficient guest experience throughout the dining flow.

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FursaFursa
Power International Holding
Power International Holding
1 day ago

Hostess (QA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Welcome and seat restaurant guests by managing reservations, walk-ins, and an accurate waitlist. Coordinate seating and table turnover with servers and kitchen staff, provide menu and accommodation recommendations, and keep the waiting area clean and organized. Handle customer concerns professionally, assist during peak periods, and process cash transactions for walk-in guests with end-of-shift reconciliation. Ensure a warm, efficient guest experience throughout the dining flow.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Mid level

Key Responsibilities

  • •Welcome guests as they arrive and create a warm, friendly atmosphere.
  • •Coordinate seating assignments for reservations, walk-ins, and table availability to ensure efficient service.
  • •Maintain a waitlist for guests without reservations by estimating wait times and updating guests on status.
  • •Manage reservations in a booking system by confirming bookings, updating availability, and handling special requests or changes.
  • •Communicate with servers and kitchen staff to coordinate service flow; address complaints promptly and support peak periods.

Key Requirements

  • •Minimum 5 years working experience; 3 years relevant working experience.
  • •Strong interpersonal and communication skills to greet guests warmly and handle inquiries professionally.
  • •Excellent organizational skills to manage reservations, maintain waitlists, and coordinate seating during busy periods.
  • •Quick thinking and problem-solving to handle last-minute changes and seating conflicts.
  • •Meticulous attention to detail for accurate reservation management, wait time estimates, and cleanliness in the waiting area.
Experience:5+ yearsHospitalityRestaurantsCustomer service
Education:High School
Skills:ResilienceLeadershipAgilityCommunicationOrganizationProblem-solving

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website