Beauty Advisor (Client Experience & Operations Opportunities) - High Street Kensington (London, GB)

Sephora
London
Workplace: OnsiteFull timeFunction: OtherSkills: ["Customer obsession","Interpersonal skills","Organisational skills","Attention to detail","Multitasking"]

Deliver an exceptional Sephora customer experience by providing personalised advice for makeup, skincare, and fragrance. Drive sales through proactive customer connection, upselling, and promotion of services and the loyalty programme. Support store operations including cash handling, processing transactions, organising deliveries, replenishing stock, managing inventory, and maintaining appealing displays. Collaborate with your team on training, best practices, and visual merchandising updates, while staying current on beauty trends and new launches.

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FursaFursa
Sephora
Sephora
6 days ago

Beauty Advisor (Client Experience & Operations Opportunities) - High Street Kensington (London, GB)

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Last checked: 53 minutes agoStatus: Live

Job Summary

Deliver an exceptional Sephora customer experience by providing personalised advice for makeup, skincare, and fragrance. Drive sales through proactive customer connection, upselling, and promotion of services and the loyalty programme. Support store operations including cash handling, processing transactions, organising deliveries, replenishing stock, managing inventory, and maintaining appealing displays. Collaborate with your team on training, best practices, and visual merchandising updates, while staying current on beauty trends and new launches.
Location: London
Workplace: Onsite
Employment Type: Full time

Key Responsibilities

  • •Educate customers on application techniques, routines, and product benefits.
  • •Provide expert, accurate product guidance across makeup, skincare, and fragrance.
  • •Drive sales through connecting with customers, upselling, and promoting Sephora services and loyalty.
  • •Process transactions accurately and maintain a tidy, organised cash area.
  • •Receive, check, and organise deliveries; replenish stock and support visual merchandising updates.

Pay and Benefits

Perks:Employee DiscountCommissionHoliday AllowanceWellness StipendPaid Leave

Key Requirements

  • •Experience in retail, customer service, or store operations (cash & stock).
  • •Strong passion for makeup, skincare, and fragrance, with product knowledge and application techniques (beneficial).
  • •Warm interpersonal skills and the ability to build meaningful client connections.
  • •Excellent organisational skills and high attention to detail.
  • •Ability to lift/carry boxes, stand for extended periods, and perform physical tasks.
Experience:RetailCustomer serviceStore operations
Skills:Customer obsessionInterpersonal skillsOrganisational skillsAttention to detailMultitasking

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn