Senior Service Technician, Service Operations, Labs (PM Shift)

DoorDash US
United States
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 4+ yearsSkills: ["JIRA","MaintainX"]

Senior Service Technician in DoorDash Labs responsible for advanced diagnostics and repairs of robotic systems and support vehicles. You will mentor Level 2 Technicians, interpret schematics, document complex processes, and calibrate diagnostic tools to maximize uptime and fleet utilization in an on-site Mesa, AZ environment.

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FursaFursa
DoorDash US
DoorDash US
7 months ago

Senior Service Technician, Service Operations, Labs (PM Shift)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Senior Service Technician in DoorDash Labs responsible for advanced diagnostics and repairs of robotic systems and support vehicles. You will mentor Level 2 Technicians, interpret schematics, document complex processes, and calibrate diagnostic tools to maximize uptime and fleet utilization in an on-site Mesa, AZ environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Sr. Manager level

Key Responsibilities

  • •Execute Senior Service Technician tasks and perform advanced diagnostics and repairs to maximize uptime and fleet utilization.
  • •Diagnose complex, intermittent, or unusual faults in robotic systems and support vehicles using advanced troubleshooting techniques and data interpretation.
  • •Perform component-level repair of intricate electrical systems, control units, and hardware with minimal supervision.
  • •Interpret technical manuals, schematics, and diagnostic flowcharts to guide troubleshooting efforts.
  • •Document diagnostic processes, root cause hypotheses, non-standard troubleshooting steps, repair details, and component failure information in the service management system and contribute to the knowledge base.

Pay and Benefits

Perks:Health InsuranceParental Leave

Key Requirements

  • •4+ years of service work experience.
  • •Curiosity and an inclination for all things mechanical and repair.
  • •Strong communication and documentation skills.
  • •Prior experience in vehicle or fleet service (electric or autonomous vehicles), robotics, or aircraft is a major plus.
  • •Experience with JIRA, MaintainX, and other service tools and systems is a major plus
Experience:4+ yearsRoboticsLabsAutomationFleet service
Skills:JIRAMaintainX
Licenses:Valid U.S. drivers license
Languages:English
Tech Stack:JIRAMaintainX

Company Brief

DoorDash US
On-demand logistics platform connecting consumers with local restaurants, grocers, and retailers for food delivery, pickup, and convenience services. Operates a marketplace and last-mile delivery network while offering tools and analytics for merchants and couriers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2013
WebsiteLinkedIn