Enterprise Solutions Engineer

Cresta
United States
Workplace: RemoteFull timeUSD 160,000 - 185,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 4+ yearsSkills: ["Communication","Presentation","Problem-solving","Collaboration","Customer focus"]

As an Enterprise Solutions Engineer, you will support Enterprise Account Executives by delivering technical insights, conducting product demos, and guiding validation activities (POCs and pilots) to build a compelling business case for prospects. You’ll liaise between sales, customers, and Cresta’s technical teams, translating complex use cases into actionable technical solutions to drive ROI.

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FursaFursa
Cresta
Cresta
1 year ago

Enterprise Solutions Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

As an Enterprise Solutions Engineer, you will support Enterprise Account Executives by delivering technical insights, conducting product demos, and guiding validation activities (POCs and pilots) to build a compelling business case for prospects. You’ll liaise between sales, customers, and Cresta’s technical teams, translating complex use cases into actionable technical solutions to drive ROI.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Qualify new sales opportunities by understanding customer requirements and converting it to Cresta technical requirements
  • •Partner with Enterprise Account Executives to discover and understand the prospect's situation and the challenges that they are experiencing
  • •Lead discovery calls with prospective customers and internal cross functional teams to build and deliver product demos, solving problems and demonstrating Cresta's value
  • •Provide prospects with insights and learnings from experience in helping customers improve their contact center and customer experience operations
  • •Drive adoption during proof of values by training managers and users on the Cresta solution

Pay and Benefits

Salary: USD 160,000 - 185,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionRetirementRemote WorkWellness StipendCommuter BenefitsMeal ProgramParental LeaveEquity

Key Requirements

  • •4+ years of experience in customer-facing roles, with 1–3 years in a technical pre-sales capacity supporting large enterprise sales cycles
  • •Deep hands-on expertise with Conversational AI and CCaaS platforms, helping customers modernize contact center operations
  • •Known for a strong work ethic, enthusiasm, and thoughtful engagement with clients and internal teams alike
  • •Desire to practice and prepare your presentation (or demo) meticulously, as you always strive for perfection
  • •Experienced with Salesforce.com, contact center infrastructure, and enterprise SaaS environments
Experience:4+ yearsEnterprise softwareAICCaaSContact centerSaaS
Skills:CommunicationPresentationProblem-solvingCollaborationCustomer focus
Languages:English
Tech Stack:SalesforceCCaaSConversational AISaaS

Company Brief

Cresta
Builds AI-driven real-time coaching and assistance for customer-facing teams, using conversational intelligence to improve agent performance, automate workflows, and boost customer outcomes across contact centers and sales operations.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: San Francisco, United States
Founded: 2017
WebsiteLinkedIn