Remote Health Care Project Assistant Specialist (Day or Night)

Qureos
Kansas City, Ohio, Pennsylvania
Workplace: RemoteFull timeUSD 28 - 42 hourlyFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Communication","Empathy","Multitasking","Organizational skills","Confidentiality"]

Schedule, reschedule, and cancel patient appointments for multiple clinical specialties through high-volume inbound and outbound calls. Accurately update patient demographics, insurance, and medical details in electronic record systems, provide appointment preparation and location instructions, and resolve scheduling conflicts with empathy. Coordinate with clinical staff and departments to ensure efficient patient care while maintaining strict data protection and confidentiality and using multiple IT systems to support every request.

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FursaFursa
Qureos
Qureos
2 days ago

Remote Health Care Project Assistant Specialist (Day or Night)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Schedule, reschedule, and cancel patient appointments for multiple clinical specialties through high-volume inbound and outbound calls. Accurately update patient demographics, insurance, and medical details in electronic record systems, provide appointment preparation and location instructions, and resolve scheduling conflicts with empathy. Coordinate with clinical staff and departments to ensure efficient patient care while maintaining strict data protection and confidentiality and using multiple IT systems to support every request.
Location: Kansas City, Ohio, Pennsylvania
Workplace: Remote
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Manage high-volume inbound and outbound calls to schedule, reschedule, and cancel patient appointments across clinical specialties.
  • •Capture and update patient demographic, insurance, and medical information in electronic record systems.
  • •Provide patients appointment details, preparation instructions, clinic locations, and required documentation.
  • •Coordinate with clinical staff and other departments to ensure coordinated, efficient patient care.
  • •Handle patient enquiries and resolve scheduling conflicts while adhering to data protection and patient confidentiality regulations.

Pay and Benefits

Salary: USD 28 - 42 hourly
Perks:Health InsuranceDentalVisionPaid LeaveRetirement Savings

Key Requirements

  • •Previous customer service, call centre, or administrative experience, preferably in healthcare.
  • •Exceptional verbal and written communication with a professional, compassionate phone manner.
  • •Strong organisational and multitasking skills with attention to detail and accuracy.
  • •Proficiency with computer systems and ability to learn new software and scheduling platforms quickly.
  • •Minimum high school diploma or equivalent is required.
Experience:Healthcare
Education:High School
Skills:CommunicationEmpathyMultitaskingOrganizational skillsConfidentiality

Company Brief

Qureos
Provides an AI-powered hiring and recruitment platform that helps employers source, screen, and match candidates faster. The product is designed to streamline talent acquisition and reduce time spent on repetitive recruiting tasks.
Industry: HR Tech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Dubai, United Arab Emirates
Founded: 2019
WebsiteLinkedIn