Dispatcher

A1 Garage Door Service
Phoenix
Workplace: OnsiteFull timeUSD 24 - 28 hourlyFunction: Transportation & Fleet OperationsSkills: ["Communication","Organization","Problem-solving","Teamwork","Customer-service"]

Coordinate technician schedules and customer communications for a fast-growing residential garage door company. You’ll manage dispatch, leverage scheduling platforms, and keep operations running smoothly in a high-energy environment, with weekend availability and opportunities for KPI-based bonuses.

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A1 Garage Door Service
A1 Garage Door Service
7 months ago

Dispatcher

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Coordinate technician schedules and customer communications for a fast-growing residential garage door company. You’ll manage dispatch, leverage scheduling platforms, and keep operations running smoothly in a high-energy environment, with weekend availability and opportunities for KPI-based bonuses.
Location: Phoenix
Workplace: Onsite
Employment Type: Full time
Job Function: Transportation & Fleet Operations

Key Responsibilities

  • •Dispatch and coordinate technicians to ensure timely service for customers nationwide.
  • •Use technology platforms (Service Titan, communication tools, scheduling software) to track and update job progress.
  • •Monitor incoming calls, messages, and requests—responding promptly with a solutions oriented mindset.
  • •Update customer accounts, notes, ETAs, schedule changes, and follow-ups in real time.
  • •Identify conflicts or delays and proactively resolve them before they impact the customer experience.

Pay and Benefits

Salary: USD 24 - 28 hourly
Perks:MedicalDentalVision401kWeekly PayPaid LeaveCompany Swag

Key Requirements

  • •Strong written and verbal communication with a warm, customer-first approach.
  • •Tech-savvy mindset with confidence navigating multiple computer systems.
  • •Experience using Microsoft Office; Service Titan experience is a plus.
  • •Ability to stay organized while managing many moving parts.
  • •Weekend availability is required.
Experience:Garage doorsResidential trades
Skills:CommunicationOrganizationProblem-solvingTeamworkCustomer-service
Languages:English
Tech Stack:Service TitanMicrosoft Office

Company Brief

A1 Garage Door Service
A1 Garage Door Service provides residential garage door repair, installation, maintenance and replacement services across the United States through a network of local locations and brands.
Industry: Construction
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Phoenix, United States
Founded: 2007
Glassdoor
Glassdoor: 4.5
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