Technical Consultant - Patient Monitoring (Field: Albuquerque, NM)

Philips
Albuquerque
Workplace: OnsiteFull timeUSD 29 - 45 hourlyFunction: IT Operations (Systems/Network Admin)Experience: 2+ yearsEducation: associatesSkills: ["Structured troubleshooting","Root cause analysis","Documentation","Communication","Collaboration"]

Install, configure, integrate, and test hospital patient monitoring solutions while delivering onsite and remote technical support. Diagnose and resolve system, network, and application issues using structured troubleshooting, analyze root causes, and implement sustainable fixes to reduce recurring problems. Maintain detailed documentation and follow configuration management and version control. Collaborate with engineers, clinical partners, sales, and service teams to improve service delivery and customer satisfaction.

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Philips
Philips
1 week ago

Technical Consultant - Patient Monitoring (Field: Albuquerque, NM)

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Last checked: 16 hours agoStatus: Live

Job Summary

Install, configure, integrate, and test hospital patient monitoring solutions while delivering onsite and remote technical support. Diagnose and resolve system, network, and application issues using structured troubleshooting, analyze root causes, and implement sustainable fixes to reduce recurring problems. Maintain detailed documentation and follow configuration management and version control. Collaborate with engineers, clinical partners, sales, and service teams to improve service delivery and customer satisfaction.
Location: Albuquerque
Workplace: Onsite
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Mid level

Key Responsibilities

  • •Deliver onsite and remote technical support to resolve customer system, network, and application issues and minimize disruption to workflows.
  • •Support the full lifecycle of patient monitoring and IT infrastructure solutions including installation, configuration, integration, and testing.
  • •Troubleshoot technical challenges using approved tools and test equipment; analyze root causes and implement sustainable solutions.
  • •Maintain accurate documentation of configurations, troubleshooting activities, and support procedures using configuration management and version control practices.
  • •Collaborate with cross-functional teams (engineers, clinical partners, sales, and service) and contribute to knowledge sharing and improvement initiatives.
Travel: High travel

Pay and Benefits

Salary: USD 29 - 45 hourly
Perks:401kHsaPaid Leave

Key Requirements

  • •2.5+ years of professional experience in IT services or related technical environments, preferably in field or hospital-based healthcare.
  • •Foundational understanding of IT systems and networking concepts, with technical troubleshooting experience.
  • •Associate degree in computer science, biomedical, engineering, or related field (or equivalent combination of education and experience).
  • •Computer networking certification preferred (e.g., CompTIA Network+, Cisco CCNA).
  • •Ability to perform field service requirements including travel (~75%), flexible hours, and work in office/home office and hospital environments.
Experience:2+ yearsHealthcareHospital-based healthcareIT services
Education:Associate's in computer science, biomedical, engineering, or related field
Skills:Structured troubleshootingRoot cause analysisDocumentationCommunicationCollaboration
Certifications:CompTIA Network+Cisco Certified Network Associate (CCNA)CCNA
Tech Stack:CompTIA Network+Cisco Certified Network Associate (CCNA)CCNAPatient monitoringTelemetryVentilatorsDefibrillators

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Philips
Global health technology company focusing on diagnostic imaging, patient monitoring, and consumer health products. Philips develops medical devices, healthcare informatics, and solutions to improve patient care and personal well-being.
Industry: HealthTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Amsterdam, Netherlands
Founded: 1891
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn