Key Account Executive

Delivery Hero
Greece
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3-5 yearsSkills: ["Analytical mindset","Organizational skills","Communication","Stakeholder management"]

Own end-to-end CRM campaign management for vendor communications, designing B2B lifecycle journeys across onboarding, activation, engagement, retention, and reactivation. Build automated multichannel messaging (email, push, in-app, SMS) tailored to vendor behavior and lifecycle stage. Partner with Commercial, Sales, and Account Management teams to align campaigns to business priorities, then measure and optimize performance using segmentation, A/B testing, and analytics to drive engagement and revenue impact.

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FursaFursa
Delivery Hero
Delivery Hero
1 month ago

Key Account Executive

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Own end-to-end CRM campaign management for vendor communications, designing B2B lifecycle journeys across onboarding, activation, engagement, retention, and reactivation. Build automated multichannel messaging (email, push, in-app, SMS) tailored to vendor behavior and lifecycle stage. Partner with Commercial, Sales, and Account Management teams to align campaigns to business priorities, then measure and optimize performance using segmentation, A/B testing, and analytics to drive engagement and revenue impact.
Location: Greece
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Own end-to-end CRM campaign management for vendor communications, from planning through optimization.
  • •Design and implement B2B lifecycle strategies for onboarding, activation, engagement, retention, and reactivation of vendors.
  • •Build and manage automated CRM journeys tailored to vendor behavior and lifecycle stage.
  • •Execute multichannel messaging using email, push notifications, in-app messages, and SMS.
  • •Collaborate cross-functionally and optimize campaigns by monitoring engagement, conversion, feature adoption, and revenue impact, including A/B testing and segmentation.

Pay and Benefits

Perks:Health InsuranceLife InsuranceMeal AllowanceLearning BudgetGym MembershipPensionChildcare

Key Requirements

  • •3–5 years of experience in CRM, lifecycle marketing, or campaign management in a B2B/marketplace environment.
  • •Strong understanding of customer/vendor lifecycle management and engagement strategies.
  • •Hands-on experience with CRM platforms and multichannel campaign execution.
  • •Proven ability to build and optimize automated CRM journeys.
  • •Advanced Excel skills with comfort working with large datasets, plus strong analytical thinking.
Experience:3-5 yearsB2BMarketplace
Skills:Analytical mindsetOrganizational skillsCommunicationStakeholder management
Languages:English
Tech Stack:ExcelSQLHTMLCSSLiquidAI

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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