Customer Experience Banker-(Lowell, MI)

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Sales acumen","Communication","Presentation"]

Serve as a financial concierge for walk-in customers by providing excellent service, accurately handling transactions, and helping customers achieve their financial goals. Proactively identify customer needs, educate clients on consumer deposit products, and grow relationships through disciplined follow-up, outbound calling, and referrals. Ensure compliance with operational, security, risk, and regulatory policies while strengthening customer partnerships and directing clients to the right bank teams.

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Huntington Bancshares
Huntington Bancshares
5 hours ago

Customer Experience Banker-(Lowell, MI)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers by providing excellent service, accurately handling transactions, and helping customers achieve their financial goals. Proactively identify customer needs, educate clients on consumer deposit products, and grow relationships through disciplined follow-up, outbound calling, and referrals. Ensure compliance with operational, security, risk, and regulatory policies while strengthening customer partnerships and directing clients to the right bank teams.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and requirements.
  • •Identify opportunities to grow customer relationships through disciplined sales, follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other bank areas to deepen relationships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High school diploma or GED (or Bachelor's Degree).
  • •Minimum of 1 year of customer service experience or military service in an administration/contracting/civil affairs or similar role.
  • •1+ year in customer service in banking/financial services or goal-driven retail sales (preferred).
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
Experience:1+ yearsBankingFinancial servicesRetail salesCustomer service
Education:High School
Skills:Customer serviceRelationship managementSales acumenCommunicationPresentation
Tech Stack:Mobile servicesOnline banking

Eligibility

Visa:F-1H-1BO-1TNE-3
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn