Manager - Business Development (m/f/d)

Freshworks
Berlin
Workplace: OnsiteFull timeFunction: Business Development & PartnershipsExperience: 3+ yearsSkills: ["People management","Communication","Strategic thinking","Continuous improvement","Attention to detail"]

Lead a team of Business Development Managers in the DACH market as a hands-on player-coach. Own inbound and outbound sales development, align territory plans with sales leaders, and maintain strong qualification and lead follow-up through tight feedback loops. Drive weekly management rhythms, performance analysis, forecasting, and continuous improvement of email/call scripts and cadences. Partner with Marketing on campaign strategy and use an AI-first GTM approach leveraging automation and intent data.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Freshworks
Freshworks
2 days ago

Manager - Business Development (m/f/d)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead a team of Business Development Managers in the DACH market as a hands-on player-coach. Own inbound and outbound sales development, align territory plans with sales leaders, and maintain strong qualification and lead follow-up through tight feedback loops. Drive weekly management rhythms, performance analysis, forecasting, and continuous improvement of email/call scripts and cadences. Partner with Marketing on campaign strategy and use an AI-first GTM approach leveraging automation and intent data.
Location: Berlin
Workplace: Onsite
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Manager level

Key Responsibilities

  • •Drive inbound and outbound sales development and collaborate cross-functionally to generate qualified opportunities.
  • •Train, mentor, and lead a team of Business Development Managers to exceed targets through weekly meetings, 1:1s, and goal tracking.
  • •Align with sales leaders on regional territory plans and ensure feedback loops for qualification, lead quality, and follow-up.
  • •Coach BDMs on time management and execution (pre-call planning, territory hours/metrics, and script customization by segment and prospect type).
  • •Collaborate with Marketing to define campaign strategies and provide recommendations based on real-world prospect and customer interactions; run an AI-first GTM approach with automation and intent data.

Key Requirements

  • •3+ years of experience building and leading high-performing Business Development teams.
  • •Familiarity with sales intelligence, including data enrichment and intent data tools to build targeted outbound lists.
  • •A data-driven approach to performance management, qualification, conversion, and forecasting based on historical trends.
  • •Expert understanding of top-of-funnel metrics (meeting hold rates, SQL conversion, pipeline value) and ability to accurately forecast team performance.
  • •Fluency in English & German with strong communication skills, people management, and hands-on leadership.
Experience:3+ years
Skills:People managementCommunicationStrategic thinkingContinuous improvementAttention to detail
Languages:EnglishGerman
Tech Stack:AISales-techAutomationIntent dataData enrichment

Company Brief

Freshworks
Provides cloud-based customer engagement, CRM and ITSM software (Freshdesk, Freshservice, Freshsales) that helps businesses manage customer and employee experiences through SaaS products and AI-driven tools.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Mateo, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor