Customer Service Advisor - Deutschsprachig (m/w/d)
iwoca
Frankfurt, Berlin
Workplace: OnsiteFull timeEUR 36,000 - 44,000 annuallyFunction: Customer Support (Service Desk)Skills: ["Customer communication","Customer centricity","Organization","Teamwork","Reliability","Problem-solving","Feedback mindset"]Be the first point of contact for new and existing customers, handling inbound calls, emails, and web chats. You’ll answer questions about products and the application process, help customers complete credit applications and provide required documents, and support follow-on financing. Partner with internal teams to deliver the best outcomes, and continuously improve processes by sharing customer feedback and competitive insights. Strong customer centricity is essential.

