Business Operations Manager

Fever Up
Madrid
Workplace: HybridFull timeFunction: Business OperationsExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Stakeholder management","Hands-on mindset"]

Design, implement, and continuously improve operational workflows across Secret Media Network to drive efficiency, scalability, and performance. Identify bottlenecks and standardize ways of working across regions (North America, Europe, APAC, Latam). Partner with stakeholders to adopt playbooks, collaborate with Tech/Data on AI automation, and define KPIs to track operational excellence and support data-driven decision-making.

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FursaFursa
Fever Up
Fever Up
14 hours ago

Business Operations Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Design, implement, and continuously improve operational workflows across Secret Media Network to drive efficiency, scalability, and performance. Identify bottlenecks and standardize ways of working across regions (North America, Europe, APAC, Latam). Partner with stakeholders to adopt playbooks, collaborate with Tech/Data on AI automation, and define KPIs to track operational excellence and support data-driven decision-making.
Location: Madrid
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Design, implement, and continuously improve operational workflows across Secret Media Network.
  • •Identify inefficiencies and bottlenecks, translating them into scalable processes and standard ways of working across regions.
  • •Identify automation opportunities using AI and internal systems; collaborate with Tech/Data teams to implement solutions.
  • •Partner with stakeholders to ensure processes are adopted, and document/maintain operational playbooks.
  • •Define and track operational efficiency KPIs, using data to identify improvements and support decision-making.

Pay and Benefits

Perks:Health InsuranceDentalGym MembershipMeal AllowanceCommuter BenefitsChildcare

Key Requirements

  • •Master’s degree in Engineering, Mathematics, Statistics, or Data Analytics (STEM degree).
  • •5+ years of experience in strategy/operations consulting, supply chain, media operations, marketing operations, or production management in large-scale, fast-paced digital organizations.
  • •Strong experience in process design, optimization, and workflow automation.
  • •Comfort defining KPIs and working with data to measure performance and drive decisions.
  • •Hands-on mindset and strong communication/stakeholder management skills.
Experience:5+ years
Education:Bachelor's in Engineering, Mathematics, Statistics, or Data Analytics
Skills:CommunicationStakeholder managementHands-on mindset
Languages:English
Tech Stack:AI toolsZapierMakeNotionAirtable

Company Brief

Fever Up
Fever is a global events discovery and ticketing platform that curates and sells experiences, from immersive theatre and pop-ups to concerts and local activities, helping venues and organizers reach audiences worldwide.
Industry: Events & Live Entertainment
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Madrid, Spain
Founded: 2011
WebsiteLinkedIn