Sr. VIP Relationship Manager, US

OKX
New York, San Jose
Workplace: HybridFull timeUSD 178,888 - 214,666Function: Customer Success & Account ManagementExperience: 6+ yearsEducation: bachelorsSkills: ["Communication","Negotiation","Analytical thinking","Goal orientation","Strategic decision-making"]

Own the growth of OKX’s US VIP client base by maximizing revenue through VIP onboarding, retention, and account management for high net worth individuals, family offices, and select corporate clients. Develop an AUM and revenue optimization strategy, lead US partnership sourcing and negotiations, and collaborate with executive leadership and operations to maintain positive customer experience and resolve account roadblocks like frozen accounts or EDD.

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FursaFursa
OKX
OKX
22 hours ago

Sr. VIP Relationship Manager, US

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Last checked: 6 hours agoStatus: Live

Job Summary

Own the growth of OKX’s US VIP client base by maximizing revenue through VIP onboarding, retention, and account management for high net worth individuals, family offices, and select corporate clients. Develop an AUM and revenue optimization strategy, lead US partnership sourcing and negotiations, and collaborate with executive leadership and operations to maintain positive customer experience and resolve account roadblocks like frozen accounts or EDD.
Location: New York, San Jose
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Maximize regional revenue through onboarding and retention of VIP clients.
  • •Formulate an AUM strategy and revenue optimization plan based on OKX’s US product offering.
  • •Lead US partnership work by identifying partners and executing partnership negotiations.
  • •Manage relationships with high net worth individuals and key clients to ensure positive customer experience.
  • •Proactively manage accounts and coordinate with operations to address client roadblocks (e.g., frozen accounts, EDD) and drive referrals for new sales channels.

Pay and Benefits

Salary: USD 178,888 - 214,666
Perks:Health InsuranceMeal AllowanceLearning Budget

Key Requirements

  • •Bachelor’s degree in Business or a related field (or equivalent years of experience).
  • •6+ years of experience in VIP business development within the crypto, private banking, finance, or trading industry.
  • •Fluency in English.
  • •Strong analytical skills to interpret market data and drive strategic decisions.
  • •In-depth understanding of financial market dynamics and regulations in the US region.
Experience:6+ yearsCryptoPrivate bankingFinanceTrading
Education:Bachelor's in Business
Skills:CommunicationNegotiationAnalytical thinkingGoal orientationStrategic decision-making
Languages:English

Company Brief

OKX
Global cryptocurrency exchange and Web3 technology provider offering spot and derivatives trading, custody, wallet services, and blockchain infrastructure to retail and institutional users worldwide.
Industry: Trading Platforms
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Victoria, Seychelles
Founded: 2017
WebsiteLinkedIn