System Expert

Distro
Canada
Workplace: OnsiteFull timeUSD 55,000 - 80,000 annuallyFunction: IT Operations (Systems/Network Admin)Experience: 2-5 yearsEducation: bachelorsSkills: ["Analytical skills","Problem-solving","Organizational skills","Communication","Confidentiality"]

Support payroll systems and Self-Service software by testing interfaces, diagnosing issues, and troubleshooting discrepancies in system setup, data translations, and data mapping. Coordinate additional internal resources and perform validation for enhancements and new releases. Drive configuration, integration, go-live support, and documentation to ensure accurate, reliable implementations for internal and external clients, using Jira ticketing to track and resolve problems.

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FursaFursa
Distro
Distro
2 days ago

System Expert

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Support payroll systems and Self-Service software by testing interfaces, diagnosing issues, and troubleshooting discrepancies in system setup, data translations, and data mapping. Coordinate additional internal resources and perform validation for enhancements and new releases. Drive configuration, integration, go-live support, and documentation to ensure accurate, reliable implementations for internal and external clients, using Jira ticketing to track and resolve problems.
Location: Canada
Workplace: Onsite
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)

Key Responsibilities

  • •Test system interfaces and validate enhancements for payroll systems and Self-Service software.
  • •Diagnose system problems and identify root cause of discrepancies in setup and data translations/mapping.
  • •Establish workflows and provide configuration, integration, and move-to-production/go-live support for implementations.
  • •Troubleshoot issues reported in Jira ticketing and tracking systems and provide status updates.
  • •Document processes and guide internal/external clients toward best solutions for business needs.

Pay and Benefits

Salary: USD 55,000 - 80,000 annually
Perks:Health InsuranceDentalVisionRetirementPaid Leave

Key Requirements

  • •2-5 years of experience working in the relevant area of expertise.
  • •Experience working with Jira or similar ticketing and tracking systems.
  • •Knowledge of systems and software engineering to optimally integrate subject expertise.
  • •Strong analytical skills, attention to detail, and the ability to troubleshoot system problems.
  • •Bachelor’s degree preferred; systems administration, payroll software, and HR/payments/tax/accounting knowledge are preferred.
Experience:2-5 yearsPayrollHR technologyBPO
Education:Bachelor's
Skills:Analytical skillsProblem-solvingOrganizational skillsCommunicationConfidentiality
Tech Stack:Jira

Company Brief

Distro
Provides a SaaS platform to simplify app distribution and release management, helping developers and teams build, share, and deploy mobile and web app builds to testers and stores.
Industry: Developer Tools
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